Dynamic team leader with extensive experience in project management and cross-functional collaboration. Skilled in implementing process improvements and strategic planning, leading to increased productivity and cost savings across multiple projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Manager - Project Management
FIS Global
Harrison (Remote)
01.2024 - Current
Collaborated with cross-functional teams to drive enhanced project outcomes.
Developed training materials for onboarding and skill development of team members.
Implemented process improvements to boost operational efficiency and cut costs.
Maintained thorough documentation of project progress and team contributions.
Managed a team of 4+ employees, providing guidance and monitoring performance.
Formulated and executed strategies to increase productivity while reducing costs.
Provided leadership and mentoring to new hires, ensuring familiarity with company programs.
Manager - Project Management
Transactis - A Mastercard Company
Harrison (Remote)
03.2022 - 01.2024
Streamlined daily operations for payment solutions to enhance efficiency.
Co-led a team of six PMs to maintain high productivity and exceptional customer service.
Analyzed project requirements and aligned resources for optimal execution.
Assessed team members' skillsets and assigned tasks to maximize operational efficiency.
Coached and mentored team members to elevate job performance.
Implemented process improvements that boosted operational effectiveness across teams.
Provided leadership during organizational changes and crisis situations.
Coordinated efforts to improve customer service and satisfaction levels.
Senior Project Manager
Transactis - A Mastercard Company
Harrison (Remote)
05.2019 - 03.2022
Defined project scope and objectives through effective planning sessions.
Coordinated cross-functional teams to enhance collaboration and alignment.
Facilitated regular status meetings to monitor progress and resolve challenges.
Mentored junior team members on project management best practices.
Evaluated resource requirements for project execution and allocation.
Delivered exceptional service to clients, fostering relationships for future projects.
Monitored project progress against timelines and scope for accountability.
Established best practices for successful management of complex projects.