Denise Carter
North Little Rock
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Detention Officer
Pulaski County Juvenile Detention Center
Little Rock
10.2024 - Current
- Compiled daily reports summarizing detainee conduct, facility issues, and any security breaches.
- Investigated disturbances within the facility and reported findings to supervisors.
- Participated in training sessions designed to improve job performance or learn new techniques.
- Escorted inmates from one area of the detention center to another safely and securely.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Transported inmates to court, doctor appointments and work sites.
Correctional Officer
Arkansas Department Of Corrections
10.2023 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, and common areas.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Culinary Specialist
Army National Gaurd
02.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Administrative Assistant
Pulaski County Juvenile Detention Center
11.2022 - 11.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, and emails.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Maintained detailed records of all client interactions in a secure database system.
Personal Banker
FIRST CONVIENCE BANK
10.2021 - 05.2022
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
Education
High School Diploma -
Jacksonville High School
Jacksonville, AR05.2021
Skills
- Facility Security
- Emergency Response
- Records Management
- Inmate Monitoring
- Schedule management
- Trained in Defensive Tactics
- Body and cell searches
- Defensive techniques
- Meeting planning
- Filing
- Scheduling
- Customer service
Certification
- HEARTSAVER FIRST AID CPR/AED , AMERICAN HEART ASSOCIATION - 08.08.2023- 08.2025
- OC SPRAY & HANDCUFF Training
- Handle with Care
Skills
- Restraint Techniques
- Contraband Detection
- CPR Certification
Timeline
Detention Officer
Pulaski County Juvenile Detention Center
10.2024 - Current
Correctional Officer
Arkansas Department Of Corrections
10.2023 - Current
Administrative Assistant
Pulaski County Juvenile Detention Center
11.2022 - 11.2023
Personal Banker
FIRST CONVIENCE BANK
10.2021 - 05.2022
Culinary Specialist
Army National Gaurd
02.2020 - Current
- HEARTSAVER FIRST AID CPR/AED , AMERICAN HEART ASSOCIATION - 08.08.2023- 08.2025
- OC SPRAY & HANDCUFF Training
High School Diploma -
Jacksonville High School
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