Summary
Overview
Work History
Education
Skills
Timeline
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Derricka Plummer

Little Rock

Summary

Dedicated and compassionate caregiver with extensive experience, skilled in patient assistance and emotional support. Proven ability to enhance client well-being through effective communication and personalized care. Strong problem-solving skills and a commitment to fostering independence, ensuring a safe and nurturing environment for all clients.

Recent graduate with foundational knowledge in General Studies and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience

Work History

At-Home Caregiver

CLA
10.2024 - 04.2025
  • Collaborated with multi-disciplinary teams of healthcare professionals to ensure comprehensive care delivery tailored to each client''s needs.
  • Performed light housekeeping tasks to maintain a clean, safe, and organized living environment for clients.
  • Educated family members on best practices for supporting their loved ones'' ongoing needs at home after transitioning from caregiver services.
  • Enhanced client well-being by providing compassionate and attentive care, addressing individual needs and preferences.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong rapport with clients, establishing trust and facilitating open communication regarding their needs and concerns.
  • Assisted clients in daily living activities, promoting independence and enhancing quality of life.

Driver

Premier Rides/ Verida
06.2022 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Developed strong relationships with clients by consistently providing exceptional customer service experiences during each interaction.
  • Contributed to overall team success by supporting coworkers during peak periods or when assistance was needed on specific routes.
  • Collaborated with healthcare professionals to coordinate pick-up times and locations, streamlining scheduling processes.

Dietary Aide

UAMS Hospital
10.2018 - 06.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Cashier

Walmart
02.2016 - 01.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Associate of Arts - General Studies

Shorter College
North Little Rock, AR
05-2025

Skills

  • Compassionate caregiving
  • Housekeeping tasks
  • Dementia care
  • Emotional support
  • Medical appointment coordination
  • Mobility assistance
  • Patient assistance
  • Patient care
  • Behavioral support
  • Behavioral management
  • Behavior redirection
  • AR Driver's license

Timeline

At-Home Caregiver

CLA
10.2024 - 04.2025

Driver

Premier Rides/ Verida
06.2022 - 08.2024

Dietary Aide

UAMS Hospital
10.2018 - 06.2022

Cashier

Walmart
02.2016 - 01.2018

Associate of Arts - General Studies

Shorter College

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Derricka Plummer