Destiny Gross

• Provide exceptional customer service in fast-paced/high volume dining environment.
• Manage 4-8 tables at a time while maintaining guest satisfaction.
• Independently take care of large parties up to 40 guests,
• Trained new servers on menu items, service standards, and procedures.
• Served food and beverages promptly with focused attention to customer needs.
• Gain repeat/regular customers
• Consistently rank as one of the top sales performer, averaging $2,500-$4,000 per shift
• Handle cash transactions accurately

• Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

• Served customers by helping them select products.

• Driven sales through engagement of customers, suggestive selling, and sharing product knowledge.

• Greeted and received customers in a welcoming manner.

• Opened and closed the store appropriately.

• Documented sales by creating or updating customer profile records.

• Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

• Assisted with inventory, including receiving and stocking merchandise.

• Delivered exceptional customer service, ensuring a welcoming atmosphere for all guests.
• Managed multiple tables efficiently, prioritizing guest needs and optimizing service flow.
• Monitored inventory levels, assisting in stock management and supply ordering processes.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Crafted and served high-quality cocktails and beverages to enhance customer experience.
• Sat guests, took their orders, made their drinks, and cooked their food orders simultaneously