Deven Ferguson
Texarkana
Summary
Dynamic professional with a proven track record at Texas Roadhouse, excelling in team leadership and clear communication. When at Texarkana Aluminum was always OSHA standard compliant. Mechanical applications, I foster collaborative environments that enhance productivity and resolve conflicts effectively. Committed to driving performance and ensuring quality outcomes in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse
08.2018 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Production Worker
Texarkana Aluminium
11.2022 - 09.2024
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Manager
Texas Roadhouse
02.2021 - 11.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Education
Electrical Line Work
Texas State Technical College
Marshall, TX12-2026
High School Diploma -
Genoa Central
Texarkana, AR05-2016
Skills
- Collaborative Team Support
- OSHA Standards Compliance
- Mechanical Knowledge and Applications
- Lockout and tagout procedures
- Clear Communication of Expectations
- Team Leadership
- Workforce Development
Certification
- Licensed Forklift operator
- qualified to run over head crans
Timeline
Production Worker
Texarkana Aluminium
11.2022 - 09.2024
Manager
Texas Roadhouse
02.2021 - 11.2022
Server
Texas Roadhouse
08.2018 - Current
Electrical Line Work
Texas State Technical College
High School Diploma -
Genoa Central
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