Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Bannon

Russellville

Summary

Dynamic Shift Manager at Victoria’s Secret with a strong focus on customer service and cash handling. Proven ability to enhance team performance through effective employee training and decision-making. Recognized for fostering a positive shopping environment and achieving operational goals, ensuring smooth store operations and high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Shift Manager

Victoria’s Secret
Little Rock, Arkansas
11.2022 - 08.2023

open or close store, lock up, check people out at register, balance books, make returns, check inventory and make sure everything in the store runs smoothly

Team Member

Spirit Halloween
08.2022 - 11.2022

Team Member

Saracen Casino
Pine Bluff, AR
08.2020 - 08.2021
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Implemented safety protocols consistently to uphold a secure shopping atmosphere for customers and staff.
  • Collaborated with team members to meet daily operational goals and improve workflow efficiency.

Team Member

Dollar General
Stark City, AR
01.2020 - 06.2020
  • Assisted in maintaining store cleanliness and organization to enhance customer experience.
  • Operated cash register efficiently, ensuring accurate transactions and providing excellent customer service.
  • Stocked shelves promptly with merchandise, optimizing product placement for visibility and accessibility.
  • Supported inventory management by conducting regular stock checks and reporting discrepancies.
  • Trained new employees on store policies, procedures, and best practices for customer interaction.
  • Engaged with customers to address inquiries and resolve issues, fostering a positive shopping environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.

Education

High School Diploma -

Star City High School
Star City, AR
05.2016

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training

Timeline

Shift Manager

Victoria’s Secret
11.2022 - 08.2023

Team Member

Spirit Halloween
08.2022 - 11.2022

Team Member

Saracen Casino
08.2020 - 08.2021

Team Member

Dollar General
01.2020 - 06.2020

High School Diploma -

Star City High School
Devin Bannon