Devyn Dunyon

• Maintained a clean and organized workspace for to ensure productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and anticipating their needs
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with partners

• Delegated daily tasks and responsibilities and
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to help maintain customer satisfaction.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Provided ongoing support to partners during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

During my time as a shift supervisor at Starbucks I am proud of my accomplishments and aspire to grow with the company. My most recent time as SSV I was able to accomplish a 43 OTW time during my first morning peak. I have excellent knowledge of positions, slides, and deployments. I love counting and working with numbers so I am extremely confident in my cash handling skills as well as completing inventory counts/orders. I have an eye for detail and am able to tell when the pars are off and can do the math to assist in the corrections. There was one week last fall where the store partners did not feel happy. It was noticeable. I decided to be extremely patient and have heart-to-hearts with each partner and to ease up on the pressure of times. Our customer connection score skyrocketed 11 points in that week. I was also able to steadily increase our cleanliness score when I had taken over closes and clean plays.