Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Operations Manager
South Delta Aviation, Inc.
Lexa
07.2011 - Current
Managed daily operations to ensure efficient workflow and productivity.
Implemented safety protocols to maintain a secure work environment.
Trained new staff on operational procedures and best practices.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Monitored and improved efficiency of processes, team performance, and customer service.
Guest Service /Airport Operations Agent at Unifi Aviation – Contracted With Delta Air Lines & Spirit AirlinesGuest Service /Airport Operations Agent at Unifi Aviation – Contracted With Delta Air Lines & Spirit Airlines