Diego Doherty
Social Media Manager
CABA,B
Summary
Communication expert with vast experience in Customer Service Mangement with proven ability to build strong relationships. Team collaboration, brainstormer and consistently delivers results. Known for excellent leadership, problem-solving, and interpersonal skills.
Overview
25
25
years of professional experience
5
5
Certification
Work History
Communication Director
EDO SAT
03.2020 - Current
- Facilitated open dialogue between departments by organizing regular interdepartmental meetings, promoting better collaboration and information sharing among teams.
Director Executive Aviation Department
American Express
07.2018 - 01.2020
- Implemented strategic initiatives for enhanced market positioning.
- Cultivated high-performing teams by implementing leadership development programs.
Customer Sales and Service Manager
Premier Aviación
02.2015 - 03.2018
- Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
- Optimize Customer Service to Executive Travel.
Education
Social Media and Community Manager -
01.2020
College degree - Communication
01.1992
IB -
01.1982
Skills
- Community engagement
- Social media strategy
- Internal communications
Coursework
- Revenue Management Hotel Industry, Barcelona, Spain, 08/01/18
- C.S.R., Edx.org, Universidad de Louvain, 03/01/17
- C.R.M., Universidad de Valencia, 08/01/16
Languages
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Italian
Elementary (A2)
Spanish
Native or Bilingual
Post Degree Education
Social Media and Community Manager, Universidad de Barcelona, 2019-2020
Attended Courses
- Airlines alliances Integration, ITF, London, UK, 01/01/15 - 03/31/15
- One World Alliance Integration, Dallas, TX, USA, 07/01/09
- Latin America Airlines integration, ITF, Buenos Aires, Argentina, 07/01/07
- Especialización: Negociación colectiva de trabajo, Buenos Aires, Argentina, 01/01/03
- Especialización II: Recursos Humanos, Buenos Aires, Argentina, 01/01/03
- Emotional Intelligence, Adecco, Barcelona, España, 04/01/19
- CRM, American Airlines, Dallas, TX, USA, 07/01/92
- Commitment to leadership, American Airlines, Dallas, TX, USA, 11/01/90
Contact Information
- EDO, MR Ariel Gonzalo Sampietro, +54911 36619055, agsampietro@gmail.com
- AMEX GBT, +34913858630, Calle Llul 321 2 piso, Barcelona, España, 08019
- American Airlines, Buenos Aires, Argentina, +43181111
Social Network
https://www.linkedin.com/in/diego-doherty-b3767b38/, Diego Doherty
Nie
Y6536744C
Personal Information
- DNI: 1 7.255.221.
- Passport Number: YB1700557
- Date of Birth: 07/09/64
- Nationality: Argentinian Italian
Certification
- Advanced Social Media Strategy Certificate. Universidad de Barcelona.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 758 staff members.
Work Preference
Work Type
InternshipFull TimeWork Location
RemoteImportant To Me
Work-life balancePersonal development programsWork from home optionSoftware
Microsoft 365, Corel
Interests
Meditation, wildlife
Timeline
Communication Director - EDO SAT
03.2020 - Current
Director Executive Aviation Department - American Express
07.2018 - 01.2020
Customer Sales and Service Manager - Premier Aviación
02.2015 - 03.2018
Universidad de Palermo - College degree, Communication
Villa Devoto School - IB,
Universidad de Barcelona - Social Media and Community Manager,
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