Diego Ghede

• Billing Team Lead Focal Point.
• Design and Development of applications for credit analysis and Data Mining - Big Query -
• Coordinated preventive, corrective, and adaptive maintenance activities for production applications.
• Established operational continuity mechanisms and incident management processes to minimize IT service disruptions.
• Coordinated with vendors and internal departments to ensure compliance with agreed service levels (SLAs).
• SQL Optimization and tuning for large-scale data access.
• Technical support to operational, financial, and commercial departments.
• Main Tools: PL/SQL Environments, Oracle Forms/Reports, PowerBuilder/Big Query/GitHub/Jira.

• Designed, developed, and implemented key modules for the SAI (Infraction Management System) project for the Buenos Aires City Government (GCBA).
• Generated statistical reports and summaries, and supported the setup of outbound call campaigns.
• Applied SQL tuning techniques on virtual views to optimize performance for high-volume data access.

• Technical control of assigned projects and incident resolution.
• Functional analysis, design, development, and maintenance of applications inherent to telecommunications services: call switching; billing capture and processing for call rating, and routing-signaling of services for IP telephony (SIP, H.323).
• Web development, redesign, and maintenance of Intranet for data provisioning and reporting.
• Administration of Oracle (9i, 10g) and MySQL databases.
• Main Tools and Environments: PHP frameworks Smarty and Zend (including respective classes, styles, and design templates), JavaScript, Ajax, C Scripting (for the core routing and signaling process), PL/SQL, and Oracle and MySQL databases.

• Analysis, design, and implementation of applications and data platforms were carried out in the following companies and projects:

- Iplan Networks S.A.

- BBVA-Consolidar

- CIMA Financial

- Ministry of Culture

- Filaxis Laboratories

• Additionally, during the aforementioned period, consulting and DBA support, tuning, and data warehousing services were provided for applications and data warehousing in the following companies:

- BASF

- MBA Investment Bank

- Ledesma

- Grafex

• Diagramming and collaboration on practical projects and fieldwork.
• IA Subject classes text analysis.
• Students support.