Dillon Smith
JONESBORO
Summary
Highly skilled Level 3 Technician with background in troubleshooting, maintenance and repair of complex technical systems. Strengths include problem-solving aptitude, advanced technical knowledge and ability to communicate effectively with team members and clients. Previous work has led to improved system efficiency and reliability, demonstrating commitment to quality service.
Overview
16
16
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Level 3 Technician
Ricetec
JONESBORO
02.2014 - Current
- Diagnosed and repaired complex equipment issues to maintain operational efficiency.
- Assisted in training and mentoring junior technicians for skill development.
- Conducted routine maintenance checks to ensure equipment reliability and safety.
- Communicated with clients regarding billing inquiries and payment arrangements.
- Reviewed contracts to ensure compliance with billing policies.
- Processed invoices and billing statements for customer accounts.
- Conducted soil analysis to determine nutrient levels and improve crop yield.
- Analyzed data from field trials and experiments to evaluate effectiveness of different farming techniques.
Driver Helper
UPS
JONESBORO
11.2009 - 12.2023
- Assisted drivers in delivering packages efficiently and on schedule.
- Loaded and unloaded packages from delivery trucks safely and accurately.
- Verified package counts against delivery manifests during loading processes.
Farm Hand
Marty white farms
Harrisburg
09.2011 - 02.2014
- Operated farm machinery for planting and harvesting crops.
- Maintained cleanliness and organization of equipment and work areas
- Monitored crop health and soil conditions for optimal growth practices.
Education
Harrisburg High School
Harrisburg, ARSkills
- Equipment troubleshooting
- System diagnostics
- Data analysis
- Technical training
- SAP software
- Soil testing
- Client communication
- Problem solving
- Microsoft Excel
- Billing management
- Machine operation
- Microsoft Word
- Crop management
- Fertilizer application
Certification
- Class A CDL 2014
- Pesticide applicators license 2014
References
References available upon request.
Timeline
Level 3 Technician
Ricetec
02.2014 - Current
Farm Hand
Marty white farms
09.2011 - 02.2014
Driver Helper
UPS
11.2009 - 12.2023
Harrisburg High School