Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Generic
Dina Michele Stroud

Dina Michele Stroud

Pine Bluff

Summary

If you are looking for an outgoing, self starter who loves taking on a challenge, then I am the person for you. I am a team player who works well on my own or with a group. I feel having a positive attitude, customer service and taking care of people are my strongest attributes. If I have helped someone or made a situation better, I have accomplished my goal.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Office Assistant

Red River Pharmacy
Little Rock
11.2023 - Current
  • Confirmed deliveries and pickups to and from patients.
  • Adjudicated Billing to Insurance.
  • Created Invoices and Processed Payments.
  • Tracked Pump Inventory.
  • Audited patient records for compliance.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Executive Administrator

Express Rx Pharmacy / NW Staffing
Pine Bluff
09.2021 - 10.2023
  • Duties included communications with 30 retail pharmacies in the chain
  • Renewing and applying for all State, DEA and business licenses for retail pharmacies
  • Entity and Corporate filings
  • Negotiated contracts for our shredding and medical waste products
  • Approving invoices for payment
  • Reviewed credit card statements of fuel charges for company delivery vehicles
  • Renewed licensing for vehicles
  • Human Resource duties such as background and drug screenings
  • Name badges, company clothing store
  • Created monthly company newsletter
  • Call center for customer complaints/service
  • Answered Google reviews
  • Ordered and distributed marketing items
  • Assisted with store inventories
  • Created flyers and signage used in pharmacy

Executive Administrative Assistant

AllCare Pharmacy / Pharmacy Care of Arkansas
Pine Bluff
12.2013 - 09.2021
  • Executive Administrative Assistant to the Chief Operating Officer
  • Applied and renewed all State, DEA and business licenses for retail pharmacies
  • Negotiated contracts with vendors and 340B programs
  • Assisted pharmacies with day to day operations
  • Uniform program
  • Assisted marketing staff
  • Ordered and distributed marketing items
  • Assisted in planning and coordinating health fairs and conventions
  • Managed sale, licensing and fuel costs of over 100 fleet vehicles

Business Operations Coordinator

Alternative Care
Pine Bluff
11.2012 - 12.2013
  • Managed the billing and receivables to and from skilled facilities for this long-term care pharmacy
  • Accounts payable
  • Personnel and payroll
  • Licensing and marketing were among my duties

Franchise Coordinator/Pharmacy Operations Coordinator

USA Drug
Pine Bluff
11.1994 - 11.2012
  • Executive Administrative Assistant to the Director of Pharmacy Operations
  • Created sales reports
  • Analyzed purchasing and rebates
  • Assisted store managers and district managers with store operations
  • Created a weekly newsletter
  • Applied for necessary licensing

Front End Manager

Consumers Pharmacy/ M&H Drugs
Pine Bluff
08.1988 - 11.1994
  • Merchandised and Displayed OTC merchandise in store
  • Pharmacy Tech, checked in pharmaceutical order
  • Customer service
  • Analyzed Profit and Loss reports
  • Daily accounting and deposits
  • Accounts payable
  • Trained diabetic patients with testing procedures

Education

High School -

Watson Chapel High School
Pine Bluff, AR
01.1999

Arkansas Pharmacy Technician License -

SEARK
Pine Bluff, AR

Notary Public -

Skills

  • Microsoft Word
  • Excel
  • Powerpoint
  • Publisher
  • Customer Service
  • Inventory Management
  • Human Resources
  • Payroll
  • Accounts Payable
  • Accounts Receivable
  • Financial Reporting
  • Account Reconciliation
  • Contract Negotiation
  • Purchasing
  • Management
  • Bookkeeping
  • Profit and Loss
  • Pricing
  • Invoice creation
  • Billing adjudication
  • Data entry
  • Inventory tracking
  • Customer service
  • Compliance auditing
  • Contract negotiation
  • File organization
  • Vendor management
  • Office administration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Project coordination
  • Scheduling meetings
  • Patient charting
  • Meeting planning
  • Mail routing
  • Social media and promotions
  • Payment processing

Certification

  • Arkansas Pharmacy Technician License
  • Notary Public

References

  • Mark McGrew, 870-692-7963
  • Janet Hartz, 870-550-7229
  • Baylor Guy, 870-692-7283
  • Kim Payne, 501-249-0251
  • Justin Gwin, 501-416-4402
  • Alicia Wilkie, 870-692-0861
  • Kristine Brooks, 870-543-0414

Affiliations

  • Member of First Baptist Church Pine Bluff
  • Member of the Women's Committee at church
  • Buy and Resale vintage items and flip furniture
  • Hand made crafts and painting

Timeline

Office Assistant

Red River Pharmacy
11.2023 - Current

Executive Administrator

Express Rx Pharmacy / NW Staffing
09.2021 - 10.2023

Executive Administrative Assistant

AllCare Pharmacy / Pharmacy Care of Arkansas
12.2013 - 09.2021

Business Operations Coordinator

Alternative Care
11.2012 - 12.2013

Franchise Coordinator/Pharmacy Operations Coordinator

USA Drug
11.1994 - 11.2012

Front End Manager

Consumers Pharmacy/ M&H Drugs
08.1988 - 11.1994

High School -

Watson Chapel High School

Arkansas Pharmacy Technician License -

SEARK

Notary Public -

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Dina Michele Stroud