DJ Crowson
Cape Coral
Summary
Results-driven professional with extensive experience in client relations and customer service. Proven track record in enhancing client satisfaction through effective communication and team leadership. Skilled in coordinating operations to achieve organizational goals and improve service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager/Administrative Assistant Manager
Intergrity
Little Rock
03.2025 - Current
- Coordinated schedules and meetings for Insurance Agents and the business partner.
- Developed and implemented office procedures for consistency.
- Supported budget tracking and expense reporting processes.
- Worked with client inquiries such as, billing, claims, and benefit coverage.
Sales Director
Treat Insurance Agency
North Little Rock
05.2021 - 02.2025
- Managed insurance agents' office and fostered client relationships to enhance service delivery.
- Advised clients on insurance policies and coverage options to ensure informed decision-making.
- Educated clients about policy features and benefits clearly.
- Addressed customer inquiries and resolved issues to maintain high satisfaction levels.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Education
Business Administration
University of Central Arkansas
Conway, ARSkills
- Office Administration
- Client Relations Management
- Business development
- Team leadership
- Problem solving
- Effective communication
Certification
- Health & Life Insurance License
Accomplishments
- Soiree Magazine Top Insurance Agent 3 years in a row!
Timeline
Office Manager/Administrative Assistant Manager
Intergrity
03.2025 - Current
Sales Director
Treat Insurance Agency
05.2021 - 02.2025
Business Administration
University of Central Arkansas