Domonique Curry
Camden
Summary
Committed job seeker with a history of meeting company needs. Manages consistent and organized practices. Skilled in working under pressure, adapting to new situations/challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
TTEC
Camden
10.2025 - Current
- Provide exceptional customer support through various communication channels.
- Resolve customer inquiries efficiently and accurately to enhance satisfaction.
- Collaborate with team members to improve service delivery and processes.
- Maintain detailed records of customer interactions in internal systems.
- Implement quality control measures to uphold company standards.
- Answer customer inquiries and provide accurate information regarding products and services.
- Remain calm and professional in stressful circumstances and effectively diffuse tense situations.
- Ensure compliance with industry regulations and company policies.
Customer Service Tech
AeroCare Holdings Inc.
Camden
01.2019 - 09.2025
- Data logging.
- Helped manage high volume calls daily.
- Respond to emails and faxes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Admissions Clerk
Ouachita County Medical Center.
Camden
05.2017 - 01.2019
- Greet patients in a friendly, professional manner to increase comfort and establish rapport.
- Prepare accurate error-free memoranda, letters and other professional documentation for internal and external use.
- Managed patient admissions and ensured accurate data entry in hospital systems.
Teacher's Assistant
Ouachita Child Enrichment Center.
Camden
08.2014 - 05.2017
- Provided a clean, safe, learning environment for children.
- Instruct children in health and personal habits such as eating, resting and bathroom breaks.
- Document daily reports including child's well being and attendance.
- Assisted teachers in planning and preparing educational materials for classroom activities.
- Supervised children during playtime, ensuring safety and promoting positive interactions.
Education
EKG Technician -
South West Medical Academy
Prescott, ARCDA - Child Development
Southern Arkansas University Technical School
Camden, ARHigh School Diploma -
Camden Fairview High School
Camden, ARSkills
- Time management
- Quick Learner
- Customer Satisfaction
- Emotional Intelligence
- Problem Resolution
- Client Focused
- Results Oriented
- Organization
- Insurance Billing
- Active Listener
- Data entry
- Process improvement
- Problem solving
- Ethical practice
- Attention to detail
- Conflict resolution
- Brand representation
- Inbound and outbound calling
- Researching
- Lead by example
Timeline
Customer Service Representative
TTEC
10.2025 - Current
Customer Service Tech
AeroCare Holdings Inc.
01.2019 - 09.2025
Admissions Clerk
Ouachita County Medical Center.
05.2017 - 01.2019
Teacher's Assistant
Ouachita Child Enrichment Center.
08.2014 - 05.2017
EKG Technician -
South West Medical Academy
CDA - Child Development
Southern Arkansas University Technical School
High School Diploma -
Camden Fairview High School