Donald Brooks
Medical Department Representative (MDR)
Hot Springs,AR
Summary
Experienced with patient care management, healthcare communication, and regulatory compliance. Utilizes effective coordination with medical staff to improve departmental workflows. Track record of achieving seamless integration of multidisciplinary efforts for optimal patient outcomes.
Overview
44
44
years of professional experience
4036
4036
years of post-secondary education
34
34
Certifications
Work History
Community Paramedic
Lifenet Emergency Medical Services
Hot Springs, AR
06.2022 - 08.2024
- Developed a Community Paramedic service
- Gained approval from state of Arkansas as a Community Paramedic Provider
- Had a significant impact on reducing High Utilizer calls by 45%
- Helped design branding, marketing, and development of Community Partnerships
- Developed protocols, forms, procedures, and polices for the Community Paramedic program
- Participated in developing creative tools to improve the Community Paramedic results
- Developed and maintained methods to monitor and track program data and results
Independent Contractor
Self Employed
Lafayette, Louisiana
01.2021 - 08.2022
- The Metals Company – provided HSE and medical support on a deep-water science Mission
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Remote Paramedic
RemoteMD
Houma, Louisiana
05.2020 - 07.2020
- COVID-19 Screening and HSE/Medical Care
- Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
MDR - Medical Department Representative
Crowley Maritime
Jacksonville, FL
02.2016 - 03.2020
- Responsible for providing all medical care for active duty, merchant marine, and sponsors. Independent decision making under high stress conditions using all available resources.
- Skills - Wound Care, Staples, Suturing, Antibiotic Therapy, Trauma Care, I&D, Galley Inspections, Pest Control, Water Monitoring/Testing, Logistics & Supply, Ship Clip & SAMS proficient, Manage Ship Store, Safety Training, Tropical Medicine, Case Management, Sanitation Inspection, Incident Reports, and CBRD response.
- Responsible for inspecting all areas covered by NAVMED P-5010/COMSCINIST 6000.1E along with all duties assigned by the ships Master.
- Managed inventory of medical supplies, maintaining optimal stock levels and minimizing waste.
- Provided support during medical procedures, ensuring patient comfort and safety at all times.
Offshore Safety Technician
OCEANEERING INTERNATIONAL, INC.
Houston, Texas
01.2013 - 06.2016
- Company Overview: Oilfield Projects Group
- Responsible for providing support, education, mentoring, coaching, and safety leadership on Oceaneering ROV vessels in the GOM.
- Tap Root team leader
- Coached Oceaneering “Core Processes” on Ships.
- My other duties included working with offshore personnel to improve “STOP Observation” program, JSEA's, HAZID observation and reporting.
- Incident Investigation Team Member.
- Tap Root certified and have highly developed investigative skills refined over many investigations and Taproot events.
- Sampling; Umbilical lay and recovery, SFLs, HFL's, EFL's, Pipe Lifting Project, and Well Stimulation Projects.
- Vessels: OI-IV, Intervention, OI and II, Normand Flower, Ocean Alliance, and Island Pride.
HSE Manager
SURF SUBSEA
Magnolia, Texas
02.2013 - 05.2013
- Responsible for managing all aspects of QHSE Programs, Policies & Procedures, along with setting benchmarks.
- Establishing training, compliance, and documentation along with being responsible for government and regulatory requirements.
- Continuously seek to improve by education, training, and experience dedication to transformational HSE system.
- Reporting and client relations.
Worksite Hazard Management Advisor
FLACK ALFORD
Houma, Louisiana
08.2012 - 01.2013
- Company Overview: Shell Appalachia Wells Group
- Advisor to OSR (onsite shell representative), Rig Managers, and site leadership Promote/Coach “Pause” and Hazard ID program.
- Create value in JSA/PTW program.
- Site visits and reporting to Wells Delivery Group Coach and advise OSR's and safety representatives.
- Advise personnel on “Pause” program Provide onsite coaching for Shell Leadership course.
- Previous function as HSE Paramedic on various offshore construction or P&A projects.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
HSE Offshore Paramedic
AMERICAN MEDICAL RESPONSE/OFFSHORE DIVISION
Gulf Port, Mississippi
04.2011 - 07.2012
- Provide safety leadership for P&A project aboard Lift Boat.
- Permitting, POB, JSA, and other duties as necessary.
- Over 30,000-man hours with no injuries or incidents.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Transferred patients safely and securely to medical facilities for continued care.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Consultant
INOTEK SAFETY
Houston, Texas
06.2010 - 11.2010
- Recruited to establish a Medical Services Division in a fast-growing company whose clients include major companies such as ExxonMobil, Shaw Group, BAE, Marathon and Veolia Environmental Services.
- Within 5 months, created a model for occupational and medical services expected to generate an increase in revenue in 2011.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
EMS Manager
TOTAL SAFETY
Broussard, Louisiana
04.2008 - 05.2010
- Devised turnaround strategies for a fragmented EMS Service to become a national line of business servicing the oil and gas industry.
- Mentored team and drove continuing education efforts for medics to stay competitive and reduce costs/accidents.
- Secured multi-million-dollar contract with International Alliance Group after presenting comprehensive proposal to their Senior Management Group.
- Trained and coached sales force on new business line.
- Streamlined operational processes and created inventory and tracking controls.
- Always met clients' acute staffing needs on locations and projects.
- Enhanced paramedic program to improve remote medical care.
- Ensured compliance with all federal, state, and local regulations governing emergency medical services by staying abreast of changes in legislation or industry best practices.
- Recruited highly qualified candidates for various positions within the organization through networking events at conferences or workshops where industry professionals gather.
- Managed budgets responsibly, ensuring funds were allocated efficiently and costs were minimized without compromising service quality or personnel support.
- Optimized resource allocation by carefully analyzing department needs, reallocating resources as necessary, and maintaining accurate inventory records.
- Monitored implementation and success of protocols and programs.
- Maintained confidentiality and security of health records and medical information.
01.1981 - 01.2005
- Transport Paramedic, Stonewall Jackson Hospital, Lexington, VA
- Offshore Paramedic, ENTECH, Lafayette, LA
- Healthcare Administrator, Medcor- Heavy Industry (scrap metal)
- Cardiac Monitor Technician, Meriter Hospital, Madison, WI
- Fire Paramedic, Chicago Fire Department (nominated for Award of Valor)
Education
B.A. - Health Care Administration
Concordia University
Some College (No Degree) - Community Paramedicine
Northwest Community College
Louisiana Skills
Advanced life support
Cardiac monitoring
Vaccine administration
Airway management
Advanced life support
Trauma management
Wound care
Certification
USNS Cyber Awareness
Section name
Hundreds of hours of continuing education, clinical training, and mentorship with a lengthy list of exceptional individuals who have helped me grow and learn over the course of my career.
Timeline
Community Paramedic
Lifenet Emergency Medical Services
06.2022 - 08.2024
Independent Contractor
Self Employed
01.2021 - 08.2022
Remote Paramedic
RemoteMD
05.2020 - 07.2020
MDR - Medical Department Representative
Crowley Maritime
02.2016 - 03.2020
HSE Manager
SURF SUBSEA
02.2013 - 05.2013
Offshore Safety Technician
OCEANEERING INTERNATIONAL, INC.
01.2013 - 06.2016
Worksite Hazard Management Advisor
FLACK ALFORD
08.2012 - 01.2013
HSE Offshore Paramedic
AMERICAN MEDICAL RESPONSE/OFFSHORE DIVISION
04.2011 - 07.2012
Consultant
INOTEK SAFETY
06.2010 - 11.2010
EMS Manager
TOTAL SAFETY
04.2008 - 05.2010
01.1981 - 01.2005
B.A. - Health Care Administration
Concordia University
Some College (No Degree) - Community Paramedicine
Northwest Community College
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