Donald Nelson
Little Flock
Summary
Motivated and dependable professional with a strong work ethic and the ability to work independently. Adept at route planning, time management, and customer service, ensuring timely and efficient deliveries. Strong organizational and collaboration skills with experience in process improvements. Known for reliability, safe driving techniques, and excellent customer interactions.
Overview
25
25
years of professional experience
Work History
Driver
FedEx
12.1999 - Current
- Maintain a professional and friendly demeanor, upholding the corporate image in all customer interactions.
- Conduct routine vehicle inspections to assess maintenance needs and ensure optimal vehicle performance.
- Efficiently plan and adjust routes to avoid delays and meet delivery deadlines.
- Utilize GPS systems, road knowledge, and paper maps for accurate navigation.
- Complete rush deliveries under tight schedules to meet customer expectations.
- Load and organize multiple delivery routes during morning sorting operations.
- Deliver packages to residential and business locations with accuracy and professionalism.
- Assist in reorganizing delivery routes to enhance productivity and business efficiency.
- Train and mentor new hires, ensuring they meet company standards.
- Perform PM Sort Lead duties, including workforce organization, proper loading techniques, and adherence to load plans for timely departures.
- Currently enrolled in the FedEx Management Training Program to enhance leadership and operational skills.
Education
Associate of Arts -
NWACC
Rogers12.2015
Skills
- Route Planning & Management
- Critical Thinking & Problem-Solving
- Time Management & Efficiency
- Customer Service Excellence
- Training & Mentorship
Awards
- Named to the Dean's List while balancing full-time work and school.
- Recipient of multiple Bravo Zulu Awards for exceeding expectations and demonstrating outstanding performance at work.
Timeline
Driver
FedEx
12.1999 - Current
Associate of Arts -
NWACC
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