Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Donna Givens

BENTON

Summary

Dynamic Nursing Director with extensive experience at Baptist Health Little Rock, excelling in regulatory compliance and quality assurance. Proven track record in enhancing operational efficiency and fostering a culture of safety through evidence-based practices. Adept at budget management and effective communication, driving performance improvement across critical care units. Seasoned Director of Critical Care with robust background in overseeing critical care departments and emergency services. Strengths lie in managing large teams, developing and implementing strategic plans, ensuring compliance with health regulations, and improving patient satisfaction rates. Notable for creating efficient systems that enhance patient care quality and safety while optimizing resources. Demonstrated ability to bring about significant improvements in operational efficiency within healthcare settings.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Nursing Director of Critical Care, Emergency

Baptist Health Little Rock
Little Rock
08.2015 - Current
  • Managed daily operations of the critical care unit including staffing levels, budgeting, scheduling and equipment needs.
  • Created a culture of safety by promoting evidence-based practice initiatives across all departments within the organization.
  • Participated in hospital committees that address issues related to quality assurance, risk management or patient safety initiatives.
  • Served as a liaison between physicians, nurses and other healthcare professionals regarding patient care issues.
  • Ensured compliance with local, state and federal regulations related to critical care services provided within the facility.
  • Coordinated patient transfers between acute-care facilities or other healthcare organizations as needed.

Cardiovascular Intensive Care Unit Nursing Manager

Baptist Health Little Rock
Little Rock
05.2014 - 08.2015
  • Developed and maintained nursing policies and procedures.
  • Provided guidance and mentorship to new nurses entering the organization.
  • Identified areas for improvement within the unit and department and developed action plans accordingly.
  • Managed staffing levels to meet operational needs and budget requirements.
  • Resolved conflicts between patients, families and staff members in a timely manner.
  • Reviewed medical records for accuracy and completeness of documentation.

Surgical/Trauma Intensive Care Unit Nurse Manager

Baptist Health Little Rock
Little Rock
05.2011 - 05.2015
  • Participated in educational activities for staff nurses regarding evidence based practice initiatives.
  • Collaborated with multidisciplinary team to develop individualized plans of care for each patient.
  • Performed quality assurance audits on a regular basis to ensure compliance with standards set forth by regulatory bodies.
  • Implemented infection control practices according to established guidelines for prevention and control of healthcare associated infections.
  • Provided leadership role in organizing ICU unit operations including staffing assignments and scheduling shifts.

Staff Nurse

Baptist Health Little Rock
Little Rock
05.1995 - 05.2011
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Evaluated the effectiveness of nursing interventions and modified plans as needed.
  • Assessed patients to determine their physical condition, health status and needs.
  • Assisted physicians with exams, lab tests or other procedures as requested.
  • Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.

In House Agency Nurse

Saline Memorial Hospital
BENTON
03.2004 - 08.2007
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.

Staff Nurse Oncology

Little Rock Hematology-Oncology Associates
Little Rock
01.2003 - 03.2004
  • Developed individualized teaching strategies for each patient based on their specific needs.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.

Staff Nurse 5A Neurology

Baptist Health Little Rock
Little Rock
05.1993 - 05.1995
  • Maintained accurate records of patient progress notes, medications administered and other relevant data.
  • Provided emotional support to family members during difficult times or end-of-life situations.
  • Managed multiple tasks simultaneously while maintaining quality standards of care.
  • Collaborated with interdisciplinary team members to develop plans of care for patients.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.

Education

Master of Science - Nursing Leadership

Western Governors University
Salt Lake City, UT
05-2022

Bachelor of Science - Nursing

University of Arkansas Little Rock
Little Rock
05-2015

Associate of Science - Nursing

Southern Arkansas University
Magnolia
05-1993

Skills

  • Regulatory compliance
  • Quality assurance
  • Budget management
  • Evidence-based practice
  • Data analysis
  • Communication skills
  • Performance improvement
  • Operational efficiency
  • Project management
  • Policy development

Certification

Lincenses/Certifications

  • Arkansas Registered Nursing License
  • Certified Lean Six Sigma Green Belt
  • Certified Professional in Healthcare Quality (CPHQ)
  • Basic Life Support

Organizations

AONE

AACN

Accomplishments

  • Led Clinical Quality Project and improved and maintained sepsis bundle at 82% compliance in 2024. Sepsis mortality index
  • Developed and managed throughput in the Emergency Department. Outcomes include: Reduced left before treatment complete at 5 percent, opened 9 additional ER beds, implemented a results waiting room, measured and decreased pull time for patients admitted to Med/Surg/Telemetry and ICU. Monitored and maintained quality metrics for stroke, trauma, and STEMI.
  • Started ECMO program in 2014. Received ELSO Silver Award in 2024.
  • Designed and opened 3 new ICU units, including ECMO, Neuro ICU and Intermediate Care Unit. Created policies and standards of care for each new department.
  • Developed and led a Hospital Acquired Conditions Committee. Effectively reduced incidence of CAUTI, CLABSI and CDIff
  • Involved in Joint Commission preparation and survey.
  • Active member of the Critical Care, Emergency Department Consortia's. Executive sponsor for Dialysis Consortia.
  • Chair of Nursing Practice Shared Governance Council
  • Transitioned from EICU to Nocturnal ICU APRNs at bedside in 2017

Affiliations

As the Director of Nursing for Critical Care, Emergency Services, and Med Flight, I oversee 15 departments and have direct reports of 12 managers. The critical care department consists of 84 telemetry beds, 118 ICU beds, an inpatient dialysis unit, a 60,000-visit Level 2 trauma Emergency Department, 2 critical care ambulances, an Air medical service, a vascular access team, a Code blue team, a rapid response team, a sepsis coordinator, and nocturnal ICU APRNs.

Timeline

Nursing Director of Critical Care, Emergency

Baptist Health Little Rock
08.2015 - Current

Cardiovascular Intensive Care Unit Nursing Manager

Baptist Health Little Rock
05.2014 - 08.2015

Surgical/Trauma Intensive Care Unit Nurse Manager

Baptist Health Little Rock
05.2011 - 05.2015

In House Agency Nurse

Saline Memorial Hospital
03.2004 - 08.2007

Staff Nurse Oncology

Little Rock Hematology-Oncology Associates
01.2003 - 03.2004

Staff Nurse

Baptist Health Little Rock
05.1995 - 05.2011

Staff Nurse 5A Neurology

Baptist Health Little Rock
05.1993 - 05.1995

Master of Science - Nursing Leadership

Western Governors University

Bachelor of Science - Nursing

University of Arkansas Little Rock

Associate of Science - Nursing

Southern Arkansas University
Donna Givens