Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Dorothy Smith

Arkadelphia

Summary

Dedicated professional with strong customer service expertise and sales experience. Proven ability to curate personalized shopping experiences and train team members to enhance service quality.

Overview

13
13
years of professional experience

Work History

Online Personal Shopper

Walmart
12.2021 - Current
  • Curated personalized shopping experiences based on customer preferences and feedback.
  • Utilized Walmart's online platform to manage inventory and product selection efficiently.
  • Developed strong relationships with customers, ensuring satisfaction through effective communication.
  • Trained new team members on best practices for online shopping processes and customer service standards.

Line Cook

Cracker Barrel
07.2017 - 12.2021
  • Prepared and plated dishes according to menu specifications and presentation standards.
  • Operated kitchen equipment, including grills, fryers, and ovens, ensuring safety protocols were followed.
  • Collaborated with team members to streamline food preparation processes and enhance kitchen efficiency.
  • Maintained cleanliness and organization of workspace to comply with health and safety regulations.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cashier

Cracker Barrel
06.2013 - 07.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained accurate cash drawer balance and completed daily financial reports.
  • Assisted in training new cashiers on operational procedures and service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Biology

Henderson State University
Arkadelphia, AR

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking

Interests

  • Baking
  • Watching Movies and TV Shows
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Avid Reader
  • Music
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • I enjoy cooking for friends and family gatherings

Timeline

Online Personal Shopper

Walmart
12.2021 - Current

Line Cook

Cracker Barrel
07.2017 - 12.2021

Cashier

Cracker Barrel
06.2013 - 07.2017

No Degree - Biology

Henderson State University
Dorothy Smith