Double Tam Wing Ming
Vancouver
Summary
Goal-oriented manager with distinguished training experience in beauty industries and proven leadership abilities. Expert in staff development, staff motivation and productivity improvements, performance management and curriculum design. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Training Manager
LVMH , Dior
09.2017 - 06.2022
- Developed departmental systems and procedures to better align workflow processes.
- Facilitated leadership development workshops, fostering an environment of growth and self-improvement among management team members.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Conducted orientation sessions and organized on-the-job training for new hires.
Trainer - Bobbi Brown, La Mer
Estee Lauder (H.K.) Ltd
07.2010 - 12.2014
- Report to the Regional Director based in Singapore, conduct trainings to Make-up Artists and Beauty Advisors in Greater China region
- Impart brand philosophy to them and store operations, equip Make-up Artists & Beauty Advisors with product knowledge, selling skills and functional knowledge to support business objectives
- Do annual assessment with Make-up Artists & ensure their skills aligned with Bobbi's standard, assist in developing materials for the training programs roll timely in the region
- develop new trainer and ensure her understand the 'know-how' to train up Make-up Artists, conceptualize basic training roadmaps for each retail door to support the achievement of business goals
- Execute on-counter promotions/new product launch and customer events/workshops, function as the brand spokesperson for on-counter consumer centric events and conduct on-counter coaching
- Organize annual conference for all APAC Beauty Advisors and act as a key trainer
- Work closely with sales and marketing team to understand and realize business objectives through necessary training
- Represent APAC training team to attend overseas events such as New York Fashion Week, Thailand Fashion Week
Artistry Coach - Bobbi Brown
Estee Lauder (H.K.) Ltd
03.2007 - 07.2010
- Provided initial training to newly joined make-up artists and impart brand philosophy to them
- Trained up Make-up Artists in eyebrow shaping skills and make-up techniques, prepared instructor's notes for training, assisted trainer to organize workshops
- Coach Make-up Artists to identify their weaknesses in selling techniques and communication skills and provide coaching to enable them to achieve sales target
- Participated actively in promoting events and acted as a team leader in the events such as Fashion Show, demonstrated Bobbi's make-up techniques in media such as TV show and acted as a spokesperson
Make-Up Artist - Bobbi Brown
Estee Lauder (H.K.) Ltd
05.2005 - 03.2007
- Handled day to day store operations, involved actively in promoting events to achieve sales target
- Demonstrated Bobbi Brown's make-up techniques in media such as newspaper
Education
Part-time Degree Program - Bachelor of Business Administration -
University of Management and Technology
05.2014
Two-Year Full-Time Programme in Media Production -
Caritas Bianchi College of Careers
05.2003
Skills
- Fluent in English and Chinese (both Mandarin & Cantonese)
- Microsoft Word, Excel, and PowerPoint
Other Studies
- 06/03, 08/03, Spare-Time Study Centre, Professional Hair Setting & Make-Up Training for Stage Performances
- 10/03, 12/03, Beauty Tech, Professional Make-Up & Hair Techniques Course
- 08/04, 10/04, Beauty Tech, Advanced Stage and Media Make-Up Image Course
Hobbies and Interests
Travel, Reading, Swimming, Yoga
Timeline
Training Manager
LVMH , Dior
09.2017 - 06.2022
Trainer - Bobbi Brown, La Mer
Estee Lauder (H.K.) Ltd
07.2010 - 12.2014
Artistry Coach - Bobbi Brown
Estee Lauder (H.K.) Ltd
03.2007 - 07.2010
Make-Up Artist - Bobbi Brown
Estee Lauder (H.K.) Ltd
05.2005 - 03.2007
Part-time Degree Program - Bachelor of Business Administration -
University of Management and Technology
Two-Year Full-Time Programme in Media Production -
Caritas Bianchi College of Careers
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