Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Norton

Fayetteville

Summary

Proven Territory Manager with a track record of fostering robust customer relationships and driving substantial sales growth at Carrier Enterprise. Skilled in customer relationship management and sales expertise, I excel in identifying business opportunities and revenue generation. Achieved significant sales targets by leveraging team collaboration and leadership, ensuring long-term success and loyalty. Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in HVAC products and current market trends. Over 20 years of sales and business development success.

Overview

28
28
years of professional experience

Work History

Territory Manager

Carrier Enterprise
04.2003 - Current
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Expanded territory reach by identifying and securing new clients through strategic networking and relationship building.

General Manager

Steeplechase Apartments
04.2000 - 05.2002
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Territory Manager

Forney Industries
04.1996 - 02.2000
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
  • Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
  • Achieved significant sales growth, utilizing detailed customer data analysis to refine sales tactics and better target potential clients.

Education

BBA - Marketing

Henderson State University
Arkadelphia, AR
05.2000

Skills

  • Team Collaboration and Leadership
  • Customer Relationship Management
  • Multitasking and Organization
  • Goals and performance
  • Sales expertise
  • Lead prospecting
  • Relationship Building
  • Business Growth
  • Opportunities Identification
  • Revenue Generation

Timeline

Territory Manager

Carrier Enterprise
04.2003 - Current

General Manager

Steeplechase Apartments
04.2000 - 05.2002

Territory Manager

Forney Industries
04.1996 - 02.2000

BBA - Marketing

Henderson State University

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Douglas Norton