Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Douglas Noble Davis

Harrisburg

Summary

Dynamic Farm Bureau Agent with extensive experience in claims investigation and customer relationship management. Proven track record in enhancing client satisfaction and driving sales strategies. Adept at risk assessment and effective communication, fostering strong team collaboration to achieve optimal outcomes. Committed to delivering exceptional service and navigating complex insurance products.

Overview

29
29
years of professional experience

Work History

Farm Bureau Agent

Farm Bureau Insurance
Harrisburg
01.2018 - Current
  • As a Farm Bureau agent, I have actively participated in developing strategies for improving customer relations with both my current insureds and prospective clients.
  • It has been my priority to service existing customers with their current needs, as well as anticipated future needs, with products we have available, such as life insurance, investments, and estate planning.
  • I have felt it has always been essential to engage in a positive rapport with all office personnel and agent colleagues.
  • I have always been a very active team member, engaging and including all staff, as well as encouraging fellow colleagues in their performance.

Farm Bureau Senior Claims Adjuster

Southern Farm Bureau Casualty Insurance
Harrisburg
09.1996 - 12.2017
  • Investigated insurance claims, reviewed coverage and liability, and prepared reports for claims at hand.
  • I was responsible for claims from the initial report to the final payment, or coverage determination.
  • I followed through with all prospective client questions throughout the claims process.
  • I worked closely with my assigned county agents, and other local Farm Bureau agents, in assisting them with their insured's questions and concerns throughout this process.

Education

Bachelor of Science - Communications

University of Central Arkansas
Conway, AR
05-1996

Skills

  • Claims investigation
  • Customer relationship management
  • Risk assessment
  • Insurance products
  • Data analysis
  • Team collaboration
  • Effective communication
  • Sales strategies
  • Customer service
  • Negotiation skills
  • Regulatory compliance
  • Problem solving

Accomplishments

  • 2020- All Star, Million Dollar Ring, Production Club, Sportsman
  • 2021-All Star, Million Dollar Ring, Production Club, Sportsman, Roundtable, Sales Leadership Award
  • 2022- All Star, Million Dollar Ring, Production Club, Sportsman, Roundtable, Sales Leadership Award
  • 2023- All Star, Million Dollar Ring, Production Club, Sportsman, Roundtable, Sales Leadership Award

Timeline

Farm Bureau Agent

Farm Bureau Insurance
01.2018 - Current

Farm Bureau Senior Claims Adjuster

Southern Farm Bureau Casualty Insurance
09.1996 - 12.2017

Bachelor of Science - Communications

University of Central Arkansas
Douglas Noble Davis