Drake Campbell
Cabot,AR
Summary
Results-driven Assistant Manager with proven expertise in customer service, team leadership, and problem-solving. Committed to fostering a positive work environment and enhancing customer experiences by training and mentoring staff effectively.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Discount Tire
Little Rock, AR
06.2022 - Current
- Supervised daily operations to ensure adherence to company policies and safety protocols.
- Trained and mentored team members on product knowledge and customer service techniques.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Technical Certificate - Automotive Technology
Arkansas State University Beebe
Searcy05-2024
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Staff supervision
- Employee performance evaluations
- Multitasking and organization
- Coaching and mentoring
- Task delegation
- Conflict resolution
- Retail operations
Timeline
Assistant Manager
Discount Tire
06.2022 - Current
Technical Certificate - Automotive Technology
Arkansas State University Beebe