Drew Davis
Conway
Summary
Results-driven Senior Quality Assurance Engineer with 12 years of experience in delivering software solutions for financial services, customer intelligence, and retail technology. Expertise in leading testing initiatives, managing release validation, and evaluating technical risks. Skilled in data validation, API testing, and cloud workflows, ensuring high-quality software delivery in complex environments.
Overview
14
14
years of professional experience
Work History
Senior QA Engineer
Acxiom, Capital One Client
06.2014 - Current
- Supported quality assurance for enterprise customer intelligence solutions integrating Capital One customer data, major credit bureau data sources, and Acxiom proprietary datasets, enabling the creation of unified customer profiles for marketing and analytics initiatives.
- Collaborate with developers, business analysts, project managers, and stakeholders throughout the software development lifecycle to identify requirements, evaluate risk, and ensure successful releases.
- Design test strategies, test cases, and validation approaches for complex enterprise data-processing initiatives and cloud-based integrations.
- Perform advanced SQL analysis to validate business logic, investigate defects, verify data transformations, and support root-cause analysis efforts.
- Utilize Snowflake to validate processing outcomes, confirm data accuracy, and ensure compliance with privacy, regulatory, and client-specific requirements.
- Utilize Databricks to trace intermediate processing steps and validate end-to-end data movement through enterprise workflows.
- Perform API validation and integration testing using Postman and AWS-hosted workflows.
- Operate within AWS environments to validate inbound data ingestion, execute test scenarios, and verify successful API-driven processing.
- Evaluated defects considering business impact, technical risk, regulatory requirements, and release timelines to facilitate informed release decisions.
- Participate in enterprise testing efficiency initiatives, providing subject matter expertise on quality strategies across diverse client environments ranging from retail financial services to highly regulated banking solutions.
- Established subject matter expertise within Capital One's customer intelligence ecosystem, becoming a trusted contributor within a senior-level testing organization.
- Transitioned from Walmart Financial Services to Capital One's enterprise customer intelligence platform to broaden expertise within Acxiom's core customer data and marketing technology business.
Test Lead
Acxiom, Capital One Client
06.2014 - Current
- Served as Test Lead for Capital One's Business Continuity and Disaster Recovery testing initiative.
- Developed test plans, test cases, execution procedures, documentation standards, and reporting processes supporting the organization's first disaster recovery validation exercise.
- Leveraged TestRail to organize testing assets, document outcomes, and communicate results to leadership stakeholders.
- Coordinated testing efforts and successfully contributed to the organization's first live BCDR recovery exercise.
Test Lead
Acxiom - Walmart Financial Services Client
01.2014 - 01.2020
- Served as Test Lead for Walmart Financial Services applications supporting point-of-sale terminals and Android-based financial services kiosks.
- Led testing efforts for major production releases and software enhancements impacting Walmart retail locations nationwide.
- Coordinated testing activities across teams consisting of 5-10 onshore associates and 10-20 offshore contractors during major deployment initiatives.
- Managed a team of 3-5 offshore testers supporting Walmart's tablet application platform.
- Led more than 10 major release and deployment initiatives involving production validation, certification testing, and client acceptance activities.
- Conducted client-facing in-store validation sessions, guiding stakeholders through release verification activities and real-time production readiness assessments.
- Collaborated directly with Walmart stakeholders, developers, and project teams to ensure successful deployment outcomes.
- Translated business requirements into comprehensive test plans and actionable testing strategies.
- Trained and mentored more than 20 interns and newly hired associates on testing methodologies, business processes, quality standards, and TestRail usage.
- Participated in candidate interviews and hiring evaluations, providing recommendations that contributed to successful expansion of the Walmart Financial Services QA organization.
- Consistently delivered high-quality releases while balancing aggressive delivery schedules and business-critical priorities.
Internal Auditor & Security Engineer
Dillards, Inc.
01.2012 - 06.2014
- Conducted security assessments and penetration testing activities against internal and external systems.
- Performed compliance audits supporting Sarbanes-Oxley (SOX) and PCI regulatory requirements.
- Evaluated technical controls, identified security risks, and documented mitigation strategies.
- Supported enterprise security initiatives including web application firewall and data loss prevention implementations.
- Developed audit procedures and control documentation supporting enterprise risk management efforts.
- Collaborated with technical and business stakeholders to strengthen organizational security posture and compliance readiness.
Education
Bachelor of Business Administration - Management Information Systems
University of Central Arkansas
05-2012
Skills
- Quality Assurance & Testing
- Functional Testing
- Regression Testing
- Integration Testing
- Exploratory Testing
- User Acceptance Testing (UAT)
- API Testing
- Risk-Based Testing
- Test Planning & Strategy
- Requirements Analysis
- Defect Triage & Prioritization
- Release Readiness Assessment
- Test Leadership
- Advanced SQL Analysis
- Data Validation & Data Quality Testing
- Enterprise Data Platform Testing
- Financial Services Domain Expertise
- Regulatory & Compliance-Aware Testing
- Risk Assessment & Quality Strategy
- Snowflake
- Databricks
- AWS Cloud Environments
- SQL
- Postman
- Jira
- TestRail
- Linux / Unix
- Enterprise Data Processing
- Customer Data Platforms
- Customer Identity & Marketing Data Solutions
- Disaster Recovery & Business Continuity Testing
- Cross-Functional Collaboration
- Stakeholder Communication
- Process Improvement Initiatives
- Agile / Scrum Methodologies
- Associate Training & Mentorship
- Associate Development & Mentorship
- Candidate Interviewing & Evaluation
- Release Coordination
- Distributed Team Leadership
- Fortune 500 Client Experience
- Disaster Recovery & Business Continuity Testing
- Associate Development & Mentorship
- Enterprise Release Management
Timeline
Senior QA Engineer
Acxiom, Capital One Client
06.2014 - Current
Test Lead
Acxiom, Capital One Client
06.2014 - Current
Test Lead
Acxiom - Walmart Financial Services Client
01.2014 - 01.2020
Internal Auditor & Security Engineer
Dillards, Inc.
01.2012 - 06.2014
Bachelor of Business Administration - Management Information Systems
University of Central Arkansas