Eatarsha Murry
Clarendon
Summary
Dynamic office manager with a proven track record at Monroe County Conservation District, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and maintained confidentiality in sensitive matters. Proficient in bookkeeping, ensuring accurate financial records while fostering strong client relationships.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
29
29
years of professional experience
Work History
Office Manager
Monroe County Conservation District
11.2015 - 04.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Tax Preparer
H and R Block
01.2006 - 04.2018
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Bank Teller
Farmers and Merchants Bank
06.2000 - 08.2005
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Machine Operator
Riceland Foods Inc
03.1995 - 04.2000
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Education
Early Childhood Education
Phillips County Community College
StuttgartHigh School Diploma -
Clarendon High School
Clarendon, AR05-1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Administrative support
- Bookkeeping
- Employee supervision
- Staff management
- Human resources
Timeline
Office Manager
Monroe County Conservation District
11.2015 - 04.2024
Tax Preparer
H and R Block
01.2006 - 04.2018
Bank Teller
Farmers and Merchants Bank
06.2000 - 08.2005
Machine Operator
Riceland Foods Inc
03.1995 - 04.2000
Early Childhood Education
Phillips County Community College
High School Diploma -
Clarendon High School
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