Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edaysia Burnett

LITTLE ROCK

Summary

Dynamic and dedicated professional with extensive experience at Encore Rehabilitation Services, excelling in patient monitoring and care documentation. Proven ability to enhance recovery through effective communication and conflict resolution. Skilled in electronic health records and committed to ensuring patient safety and well-being in diverse healthcare settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Rehab Nursing Tech

Encore Rehabilitation Services
Sherwood
06.2024 - 04.2025
  • Conducting hourly rounds
  • Assisting patients with body mobility
  • Assisted nursing staff in providing patient care and rehabilitation support.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Documented patient progress in electronic health records accurately.
  • Helped patients with daily living activities to enhance recovery efforts.
  • Communicated effectively with patients to encourage participation in therapy sessions.

Behavioral Health Technician

The Haven Detox
Little Rock
03.2023 - 08.2024
  • Conduct 15-minute rounds.
  • Assist patients with care and rehabilitation.
  • Monitored patient behavior in detoxification and rehabilitation settings.
  • Carefully monitor patients at all times.
  • Provide 1:1 monitoring for patients.
  • De-escalation skills.
  • CPI (Crisis Prevention)
  • Maintained accurate documentation of patient interactions and progress notes.
  • Collaborated with healthcare team to implement individualized treatment plans.
  • Facilitated group therapy sessions to encourage peer support and interaction.
  • Documented behavioral incidents to keep accurate records.
  • Monitored patient safety in all areas of the facility.

Customer Service Associate

Dillards
Maumelle
03.2021 - 02.2024
  • Maintained knowledge of current sales and promotions for customer engagement.
  • Handled cash transactions accurately at the point of sale.
  • Resolved customer complaints through effective communication and problem-solving.
  • Utilized point-of-sale systems to process transactions and manage inventory effectively.
  • Greeted customers and identified their needs.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Resolved customer inquiries in a timely manner.

Dietary Aide

Baptist
Little Rock
02.2020 - 05.2022
  • Prepared and served nutritious meals to patients following dietary guidelines.
  • Assisted with meal planning and modified recipes for special dietary needs.
  • Maintained cleanliness and organization in the kitchen and dining areas.
  • Collaborated with nursing staff to ensure patient food preferences were met.
  • Monitored food inventory and reported shortages to management promptly.
  • Operated kitchen equipment safely while adhering to health regulations.
  • Provided support during meal service, ensuring timely delivery of food trays.
  • Set up trays and food service carts to deliver food to residents.

Customer Service

Walmart
North Little Rock
04.2019 - 07.2020
  • Greet customers and provide customer service for all customer issued services (refunds, cashing checks, money orders)
  • Process money orders and refunds for customers
  • Assist customers with any questions related to an item or problems with an item

Education

High school or equivalent -

North Little Rock high school
North Little Rock, AR
04.2020

Some College (No Degree) - Radiology

Pulaski Technical College
North Little Rock, AR

Skills

  • Patient monitoring
  • Electronic health records
  • Care documentation
  • Mobility assistance
  • Treatment planning
  • Behavioral observation
  • Group facilitation
  • Conflict resolution
  • Attention to detail
  • Time management
  • Vital signs
  • Microsoft Word
  • Working with people with developmental disabilities
  • Dietary aide experience
  • Patient care
  • Retail and customer support
  • Behavioral management
  • Patient safety
  • Patient care technician/assistant (CPCT/A)
  • First aid certification
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • ECG technician

Certification

  • BLS Certification
  • Driver's License
  • ACLS Certification
  • CPR Certification
  • First Aid Certification
  • ekg certified

Timeline

Rehab Nursing Tech

Encore Rehabilitation Services
06.2024 - 04.2025

Behavioral Health Technician

The Haven Detox
03.2023 - 08.2024

Customer Service Associate

Dillards
03.2021 - 02.2024

Dietary Aide

Baptist
02.2020 - 05.2022

Customer Service

Walmart
04.2019 - 07.2020

High school or equivalent -

North Little Rock high school

Some College (No Degree) - Radiology

Pulaski Technical College

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Edaysia Burnett