Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Edith Anderson

Postmaster
Omaha

Summary

Postmaster with 10+ years of customer service experience and assisting with reports, payroll, driving my team to fulfill deadlines and get the job done. A proven track record of using my excellent personal, communication and organization skills to lead and improve. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong computer skills, business networking and able to work independently.

Postal professional with extensive experience in managing mail distribution and operational efficiency. Known for enhancing service quality and improving customer satisfaction. Focused on team collaboration and achieving results, adaptable to changing needs while displaying strong leadership and organizational skills.

Adaptable Postmaster successful managing team of 4 to 19 in busy post office. Excellent time management and problem-solving abilities. Skilled at opening and closing facility and managing office's inventory. Neat and clean with excellent attention to detail.

Overview

13
13
years of professional experience

Work History

Postmaster

United States Postal Service
01.2013 - Current
  • I am responsible for the facility's overall operations and management. This includes window services, delivery services, customer service, and staff management. I also handle administrative duties like scheduling, ordering supplies, and ensuring compliance with postal regulations. Supervising employees, hiring, training, and managing my staff, including clerks and letter carriers. Ensuring efficient handling of incoming and outgoing mail, including sorting, routing, and delivery. Handling customer inquiries, complaints, and requests, and maintaining a high level of service. Managing budgets, ordering supplies, maintaining records, and ensuring compliance with postal regulations. Overseeing the day-to-day operations of the post office, including security and maintenance. Keeping my office NPA score as high as I can which right now is in a cell block 5, the highest is a 6.

Education

Bachelor of Applied Science - General Business

Mississippi State University
Starkville, MS
12.2025

Associates of Applied Science - General Business

Meridian Community College
Meridian, MS
05.2021

Skills

Mail Delivery

Facility management

Customer service

Staff management

Mail sorting

Budget management

Postal compliance

Scheduling

Supply ordering

Employee training

Performance evaluation

Conflict resolution

Operational oversight

Record maintenance

Customer inquiries

Complaint handling

Efficiency improvement

Team leadership

NPA score management

Administrative support

Delivery coordination

Deadline oriented

Customer-oriented

Mail distribution

Interests

Listening
Socializing
Learning
Connecting with nature
Swimming
Travel

Timeline

Postmaster

United States Postal Service
01.2013 - Current

Associates of Applied Science - General Business

Meridian Community College

Bachelor of Applied Science - General Business

Mississippi State University
Edith AndersonPostmaster