Summary
Work History
Education
Skills
Languages
Timeline
Generic
Elias Agustin Baldasso

Elias Agustin Baldasso

Mendoza

Summary

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in G Suite and Slack. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Work History

Virtual Assistat

Sushi By Bou
NYC
01.2023 - Current
  • Conferred with customers by chat, phone calls or email to provide information.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Managed CRM input, exports and clean up.
  • Skilled at working independently and collaboratively in a team environment.

Restaurant Waiter

Finca Adalgisa
09.2022 - 01.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Help Desk Assistant

Bamore S.R.L
03.2018 - 05.2020
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Researched and identified solutions to technical problems.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Developed and implemented preventive maintenance procedures.

Education

Bachelor of Science - Industrial Engineering

University of Mendoza
Mendoza
12.2025

High School Diploma -

St. Maria Goretti
Mendoza
12.2016

English Education

Chacras English Institute
Mendoza
11.2016

Skills

  • Customer Service
  • Administrative Support
  • Mail Management
  • Fast Learner
  • Customer and Client Relations

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Virtual Assistat

Sushi By Bou
01.2023 - Current

Restaurant Waiter

Finca Adalgisa
09.2022 - 01.2023

Help Desk Assistant

Bamore S.R.L
03.2018 - 05.2020

Bachelor of Science - Industrial Engineering

University of Mendoza

High School Diploma -

St. Maria Goretti

English Education

Chacras English Institute

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Elias Agustin Baldasso