Elijah Purifoy
Van Buren,AR
Summary
Adaptable and positive individual with talent for fostering customer relationships and driving sales. Possesses strong knowledge of retail operations and merchandising, with skills in inventory management and team leadership. Committed to achieving high sales performance and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor & Key Holder
Dicks Sporing Goods
01.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Increased customer satisfaction by providing personalized assistance and recommendations.
- Assisted in visual merchandising, ensuring an attractive store layout for optimal sales performance.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
Customer Service Specialist
Walmart
05.2022 - 01.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on customer service protocols and systems.
- Managed customer accounts, ensuring accuracy in data entry and updates.
- Collaborated with cross-functional teams to enhance service delivery processes.
Education
BBA - Business Administration And Management
University of Arkansas Fort Smith
Fort Smith, AR05-2027
High School Diploma -
Van Buren High School
Van Buren05-2023
Skills
- Order management
- Relationship building and management
- Goals and performance
- Customer relationship building
- Staff training and development
- Sales expertise
- Cash handling oversight
- Store maintenance
- Customer service management
- Employee motivation
Accomplishments
- Led the Golf department to the highest growth percentage in the entire company for the fiscal year 2024.
- Central Region MVP of fiscal quarter 2, 2024. Includes stores in the Dallas, Houston, and Oklahoma City markets.
- Customer Service Specialist MVP of fiscal quarter 4, 2024 for the Central Region.
- Current Active Sales Lead developer for the Oklahoma district
Timeline
Retail Sales Supervisor & Key Holder
Dicks Sporing Goods
01.2023 - Current
Customer Service Specialist
Walmart
05.2022 - 01.2023
BBA - Business Administration And Management
University of Arkansas Fort Smith
High School Diploma -
Van Buren High School
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