Elise Weber
Bentonville
Summary
Warm, friendly, and detail oriented server with 6+ years of customer service experience. Excelling in the ability to create an inviting atmosphere that transforms first timers into regulars. Looking for an environment with a focus on casual excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bayhost/Event Ambassador
Topgolf
Rogers
07.2023 - Current
- Received 44 raving reviews over a span of 6 months with repeated mentions of helpfulness and fun energy
- Coached and mentored incoming staff to provide excellence service beyond standards
- Delivered exceptional service for events up to 1000 guests, consistently receiving positing feedback for attentiveness and efficiency
- Experienced lead server demonstrating adaptability and proficient ability to support staff through any gaps of service
Server
Big Orange
Rogers
05.2023 - 02.2024
- Experience with food and beverage, including knowledge of menu items, alcoholic beverages, and wine pairings
- Proficient in upselling techniques
- Conflict resolution and problem-solving skills
Server
JJ's Grill
Bentonville
01.2019 - 05.2023
- Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies with an extreme focus on cleanliness during the pandemic
- Promptly addressed customer service issues and referred customers to management when necessary
- Cultivated a supportive environment through high stress situations
Education
High school diploma -
Skills
- Organizational Skills
- Host/Hostess
- Food Handling
- Food Service
- Guest Services
- Customer service
- Serving Experience
- Restaurant Experience
Certification
Food Handler Certification
Timeline
Bayhost/Event Ambassador
Topgolf
07.2023 - Current
Server
Big Orange
05.2023 - 02.2024
Server
JJ's Grill
01.2019 - 05.2023