Eliza Ramsey
Old Chicago Pizza
Cave Springs
4
years of professional experience
Resourceful and dedicated High School student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.
Work History
Head Hostess
6 Months- Coordinated waitlist and table assignments to reduce delays during peak dining periods.
- Greeted guests promptly and managed seating flow to maintain organized front-of-house operations.
- Communicated guest needs to servers and managers to support smooth service execution.
- Answered incoming calls and handled reservation requests with accurate, courteous communication.
- Monitored lobby cleanliness and restocked host station supplies throughout shifts.
- Resolved minor guest concerns professionally while maintaining a positive dining experience.
- Supported takeout and to-go order coordination with clear, timely handoff practices.
- Trained new hosts on seating procedures, guest greeting standards, and front desk routines.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Took initial drink orders and relayed information to wait or bar staff.
Drink Maker
2 Years 3 Months- Prepared lemonade orders accurately, maintaining consistent flavor and presentation across service rushes.
- Restocked cups, ice, syrups, and garnishes to keep drink station ready for continuous service.
- Sanitized drink equipment and work surfaces to support safe, clean food service operations.
- Monitored inventory levels and communicated supply needs to prevent service delays.
- Assisted kitchen and service staff with quick drink fulfillment during high-volume customer periods.
- Followed cash register and order screen instructions to complete beverage requests efficiently.
- Maintained organized beverage station workflows to improve speed, accuracy, and customer satisfaction.
- Managed cash transactions accurately while maintaining responsibility for the register''s contents throughout shifts.
- Received positive feedback from customers for attentiveness, drink-making skills, and friendly demeanor.
- Demonstrated adaptability by quickly learning new recipes as they were introduced or when requested by customers.
- Optimized inventory management by accurately tracking supplies and placing timely orders to prevent shortages.
Education
High School Diploma
High School Diploma
- Honor Roll every year
- Completed AP course in [Government]
- [3.8] GPA
- summa cum laude graduate
- Extracurricular Activities: [Basketball, Soccer, Theater]
- [National Honors Society] Member
- [FCA, S.A.L.T Team, Crown Club] Member
- [Phi Mu] Member
Skills
Reservation management
Greeting guests
Customer service
Exceptional communication
Strong Organizational Skills
Great Time Management
Multitasking
Stress management
Dependability
Attention to detail
Professional demeanor
Empathy/active listening
Timeline
Head Hostess
Old Chicago Pizza
04.2026 - CurrentRead More
Drink Maker
Smoke Is No Joke BBQ
05.2022 - 08.2024Read More
Valley View High School
High School Diploma
Read More
Providence Classical Christian Academy
High School Diploma
Read More