ELIZABETH BASS
Fayetteville
Summary
Skilled customer service professional who smoothly accommodates ever- changing demands in daily operations and events. Thrives in fast- paced environment with tight deadlines and proficiently maintains client files, appointment books and maximum sales. Excels at keeping a friendly, calm composure with clients, guests and team members, even in challenging environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Embassy Suites Northwest Arkansas
01.2020 - Current
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Monitored guest ledger, advance deposit ledger and related ledgers to deliver proper internal control.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and assisted with payroll.
- Completed financial reports, providing insight into performance, operations and cash flow.
GUEST COORDINATOR
SPA BOTANICA
05.2015 - 01.2020
- Scheduled and organized all appointments for both the
- Built and maintained excellent interpersonal relationships
- Responsible for addressing and troubleshooting customers'
- Inside sales: Suggestively sold items from the retail area
- Processed customer transactions and balanced daily
- Recognized by supervisors as being most detail-oriented in salon and spa which consisted of 30+ employees with staff and clients needs and concerns financial revenue reports
JEWELRY SALES CONSULTANT
DCA CERTIFED, GORDON'S JEWLERS
03.2013 - 05.2015
- Completed store opening and closing procedures as per company guidelines.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed and maintained a strong relationship after each sale.
- Replenished merchandise from inventory during downtime when stock became low.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
STORE SUPERVISOR
ASHLEY FURNITURE
08.2011 - 03.2013
- Ordering and receiving mechanize
- Monitored consumer purchasing trends
- Followed brand standard SOPs to train new employees
- Consistently exceeded sales and profit goals
Education
Associate of Science - Business Administration And Management
Crowder College
Neosho, MOHigh School Diploma -
Joplin High School
Joplin, Mo2008
Skills
- General Ledger Accounting
- Month-End Reports
- Collections and Invoice Processing
- Staff Management
- GL Accuracy
- Payroll Preparation and Processing
- Variance Reconciliation
Accomplishments
Gordon's Jewelers Sales Campion 2014
Spa Botanica Employee of the year 2017
Atrium Hospitality Core Value Campion 2022
Embassy Suites Employee of the Month May 2023
Certification
ORGANIZATION
ACTIVE LISTENING
TIME MANAGEMENT
COMMUNICATION
ADAPTABILITY
TEAMWORK
CONFLICT RESOLUTION
self-motivation
Timeline
Accounting Clerk
Embassy Suites Northwest Arkansas
01.2020 - Current
GUEST COORDINATOR
SPA BOTANICA
05.2015 - 01.2020
JEWELRY SALES CONSULTANT
DCA CERTIFED, GORDON'S JEWLERS
03.2013 - 05.2015
STORE SUPERVISOR
ASHLEY FURNITURE
08.2011 - 03.2013
Associate of Science - Business Administration And Management
Crowder College
High School Diploma -
Joplin High School
ORGANIZATION
ACTIVE LISTENING
TIME MANAGEMENT
COMMUNICATION
ADAPTABILITY
TEAMWORK
CONFLICT RESOLUTION
self-motivation
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