Elizabeth Cole
Jonesboro
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering a results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
7
7
years of professional experience
Work History
Project Manager, Marketing Campaign
Equis Financial Group
01.2024 - 01.2025
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Agent
Equis Financial
01.2024 - 08.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Streamlined internal processes for improved efficiency and productivity within the agency.
Manager's Assistant
Family Dollar
03.2020 - 01.2023
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Scheduled meetings and managed calendar.
- Resolved basic computer and office equipment issues through troubleshooting.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Manager
Wendys Restaurant
02.2018 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
Bachelor of Science - Business Management/ Human Resourses
Western Governors University
Salt Lake City, UT01-2026
High School Diploma -
Nettleton High School
Jonesboro, AR01-2024
Skills
- Positive attitude
- Goal-oriented mindset
- Clear communication
- Customer complaint resolution
Timeline
Project Manager, Marketing Campaign
Equis Financial Group
01.2024 - 01.2025
Agent
Equis Financial
01.2024 - 08.2024
Manager's Assistant
Family Dollar
03.2020 - 01.2023
Manager
Wendys Restaurant
02.2018 - 02.2020
Bachelor of Science - Business Management/ Human Resourses
Western Governors University
High School Diploma -
Nettleton High School
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