Elizabeth Evans-Scott
Austin
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sonic Drive-in Chicago, Uptown
Cabot
03.2024 - Current
- Supervised daily operations to ensure smooth service at fast-paced drive-in.
- Trained new staff on customer service and food preparation standards.
- Managed inventory levels to maintain stock and reduce waste effectively.
- Assisted with scheduling staff to optimize coverage during peak hours.
- Handled customer inquiries and resolved issues promptly and professionally.
- Facilitated team meetings to discuss updates and enhance communication among staff.
- Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
Team Member
Chik-Fil-A
Cabot
11.2023 - 03.2024
- Assisted customers with product inquiries and service requests.
- Collaborated with team members to maintain store organization and cleanliness.
- Engaged in product promotions and merchandising activities to attract customers.
- Resolved customer complaints by offering solutions and alternatives promptly.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
Education
High School Diploma -
Cabot High School
Cabot, AR05-2025
Skills
- Microsoft Word-certified
- Microsoft Excel certified
- Customer service
- Inventory management
- Employee training
- Visual merchandising
- Cash handling
- Team building
- Organization
- Written communication
- Public speaking
- Active listening
Affiliations
- Marching Band
- Cyber Security
Certification
- Microsoft Word Certified
- Microsoft Excel Certified
References
References available upon request.
Timeline
Assistant Manager
Sonic Drive-in Chicago, Uptown
03.2024 - Current
Team Member
Chik-Fil-A
11.2023 - 03.2024
High School Diploma -
Cabot High School
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