Elizabeth Gentile
Trumann,AR
Summary
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Overview
9
9
years of professional experience
Work History
Customs Coordinator
FedEx Logistics
Jonesboro, AR
09.2025 - 10.2025
- Ensured that all export documents were prepared accurately according to customer specifications.
- Developed and implemented processes to ensure compliance with customs regulations, including tariff classification and valuation.
- Coordinated customs documentation to ensure compliance with regulatory standards and expedite shipments.
Truck Control Agent
FedEx Express
Memphis, TN
04.2024 - 11.2024
- Coordinated and managed the efficient dispatch of delivery trucks, optimizing routes and schedules to ensure timely and accurate package delivery while maintaining compliance with safety and regulatory standards.
- Managed approximately 30 incoming calls,emails, and faxes each day.
Team Leader
FedEx Express
Memphis, TN
11.2020 - 04.2024
- Mentored and trained team members, enhancing productivity, accuracy, and commitment.
- Led a team of 20 in the efficient unloading of airplanes, ensuring proper handling and processing of goods.
- Communicated with the purchasing team regarding missing or damaged items to ensure prompt resolution.
- Facilitated shipping operations through boxing, packing, labeling, and preparing necessary documentation.
Ramp Agent
FedEx Express
Memphis, TN
06.2022 - 02.2023
- Operated equipment, including conveyor belts and push-back tractors, while adhering to safety protocols to ensure efficient and secure freight handling.
- Used handheld scanners to accurately track and move freight, ensuring timely transfers and maintaining quality standards through careful verification of documentation and freight condition.
- Performed mathematical calculations to interpret aircraft weight and balance loading instructions, contributing to the safe and accurate distribution of freight.
Material Handler (Offload)
FedEx Express
Memphis, TN
01.2019 - 11.2020
- Efficiently managed the unloading and sorting of packages from aircraft, ensuring timely and accurate processing to maintain optimal workflow and support operational efficiency at FedEx Express.
Material Handler (SPSS)
FedEx Express
Memphis, TN
10.2017 - 01.2019
- Utilized hand-held scanners and maintained physical logs to ensure precise tracking of the freight’s movements.
- Improved inventory accuracy through diligent monitoring and documentation of all item transfers.
Customer Service Cashier
Dunham’s Sports Customer Service
Millington, TN
02.2017 - 03.2018
- Built relationships with team members to efficiently resolve issues and mentored co-workers to align with company objectives.
- Delivered exceptional customer service by assisting with product inquiries, managing returns, and facilitating product location, while maintaining a visually appealing store environment.
- Trained and guided new hires in company protocols and sales techniques, ensuring accurate record-keeping and handling large cash deposits without discrepancies.
Education
Medical Reimbursement & Coding
Bryant & Stratton College
New York10.2026
High School Diploma -
Millington Central High School
Millington, TN05-2016
Skills
- Problem Solving
- Computer proficiency
- Active Listening
- Teamwork
- Communication
- Shipping procedures
- Multitasking
Timeline
Customs Coordinator
FedEx Logistics
09.2025 - 10.2025
Truck Control Agent
FedEx Express
04.2024 - 11.2024
Ramp Agent
FedEx Express
06.2022 - 02.2023
Team Leader
FedEx Express
11.2020 - 04.2024
Material Handler (Offload)
FedEx Express
01.2019 - 11.2020
Material Handler (SPSS)
FedEx Express
10.2017 - 01.2019
Customer Service Cashier
Dunham’s Sports Customer Service
02.2017 - 03.2018
Medical Reimbursement & Coding
Bryant & Stratton College
High School Diploma -
Millington Central High School