Elizabeth Lau
Bismarck
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
15
15
years of professional experience
Work History
Cook
Arbys Resturant
01.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders.
Cannabis Guide
Enlightened Dispensary
01.2020 - 01.2024
- Built detailed knowledge on cannabis to thoroughly answer patient questions.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Prioritized and organized tasks to efficiently accomplish service goals.
Camping Associate/Front Desk Receptionist
Degray State Park Visitor Center
01.2019 - 01.2020
- Handled cash register transactions accurately while maintaining strict adherence to company policies and procedures.
- Collaborated with team members to maintain a clean, organized store environment, ensuring an enjoyable shopping experience for customers.
- Increased sales through expert recommendations tailored to each customer''s specific needs and preferences.
News Producer
Nexstar Media Group Inc
09.2017 - 03.2020
- Managed news production with organized mindset, presenting cohesive sequences to audiences.
- Reviewed and edited colleagues' scripts for improved flow and voice.
- Followed local events closely to immediately break interesting and critical stories.
Front Desk Receptionist
Degray Lake State Park Lodge
01.2013 - 01.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Housekeeper
Degray State Park Lodge
01.2010 - 01.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Bachelor of Arts - Mass Media
Henderson State University
Arkadelphia, AR05.2017
High School Diploma -
Bismarck High School
Bismarck, AR05.2013
Skills
- Organizational skills
- Friendly, positive attitude
- Decision-making
- Customer service
- Problem resolution
References
- Chad Schneider - 309-269-2734
- Gloria Wilson - 501-229-4919
Timeline
Cook
Arbys Resturant
01.2024 - Current
Cannabis Guide
Enlightened Dispensary
01.2020 - 01.2024
Camping Associate/Front Desk Receptionist
Degray State Park Visitor Center
01.2019 - 01.2020
News Producer
Nexstar Media Group Inc
09.2017 - 03.2020
Front Desk Receptionist
Degray Lake State Park Lodge
01.2013 - 01.2017
Housekeeper
Degray State Park Lodge
01.2010 - 01.2013
High School Diploma -
Bismarck High School
Bachelor of Arts - Mass Media
Henderson State University
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