Elizabeth Rivers
Bay
Summary
Dynamic Medical Transcriptionist with expertise in EMR/EHR and a proven track record at Pontchartrain Bone and Joint. Skilled in maintaining patient confidentiality and adept at multi-tasking, ensuring accurate documentation and seamless coordination of medical records. A dedicated team player committed to enhancing patient care through meticulous records management and effective communication. I have a longer history of medical transcription pre-dating Hurricane Katrina and a few years after. I have been doing medical transcription since I was a teenager.
Overview
11
11
years of professional experience
Work History
Medical Transcriptionist
Pontchartrain Bone and Joint
07.2016 - Current
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Translated medical jargon into correct terminology.
- Applied medical terminology related to provider-specific treatments and techniques.
- Maintained security and privacy of records to protect patients and providers.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Accurately documented medical dictation to record patient care records.
- Transcribed physician reports from dictation.
- Demonstrated excellent skills to understand diverse accents and dialects.
Surgery Scheduler
Pinnacle Orthopedics
07.2014 - 03.2016
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations for surgeries, MRIs, CTs, advanced imaging as ordered by doctor, and viscosupplementation injections.
- Coordinated with facilities to set up surgeries.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Educated patients about surgeries and provided treatment plan documentation.
- Obtained medical clearances for patients pre-operatively.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted with medical coding and billing tasks.
- Obtained payments from patients and scanned identification and insurance cards.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Worker's Comp Coordinator
LA Health Solutions
12.2013 - 07.2014
- Submitted 1010's for work comp authorization for office visit, injections, and physical therapy treatments, and submitted 1009's for appeals.
- Entered charges at the end of the day.
- Filed and pulled charts as necessary, keeping file room orderly.
- Followup with work comp on unpaid charges and work to resolve problems to get compensated.
- Roomed patients, obtained vitals, assist doctor as necessary.
- Set up rehab conferences
Education
No Degree - Nursing
Nunez Community College
Chalmette, LaSkills
- File transcription
- Adept multi-tasker
- Quality assessment of coded data
- EMR / EHR
- Medical terminology expert
- Team player with positive attitude
- Records maintenance professional
- Phones, faxing, and filing
- Electronic medical record (EMR) software
- Medical office administration
Timeline
Medical Transcriptionist
Pontchartrain Bone and Joint
07.2016 - Current
Surgery Scheduler
Pinnacle Orthopedics
07.2014 - 03.2016
Worker's Comp Coordinator
LA Health Solutions
12.2013 - 07.2014
No Degree - Nursing
Nunez Community College
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