Dedicated management professional with 5 years of experience leading teams in service-driven environments. Expertise in staff supervision, cash handling, and inventory management, with a focus on effectively resolving customer concerns. Committed to enhancing service delivery as a Library Technician at University of Central Arkansas.
Work History
Assistant Store Manager
5 Years 6 Months
Simple Simon's Pizza | 05.2021 - Current
Supervised daily store operations, ensuring consistent food quality, cleanliness, and guest service standards.
Trained and coached team members on POS procedures, order accuracy, and customer service expectations.
Managed opening and closing procedures, including cash reconciliation, equipment checks, and daily store readiness.
Monitored inventory levels, and reduced waste through tighter stock controls.
Enforced food safety, sanitation, and compliance procedures across kitchen and front-of-house areas.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Foreclosed House Cleaner
1 Year 8 Months
MB Cleaners | 09.2019 - 05.2021
Inspected rooms for missed areas and corrected details before completion.
Maintained floors, windows, and fixtures through thorough dusting, and mopping.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Caregiver
6 Months
VanBrocklin/Hammett | 03.2019 - 09.2019
Assisted client with bathing, grooming, and dressing while preserving dignity and comfort.
Supported mobility, transfers, and ambulation using safe lifting and positioning techniques.
Provided companionship and emotional support to reduce isolation and encourage engagement.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Monitored clients' overall health and well-being and noted significant changes.
Education
High School Diploma
Mount Vernon - Enola High School | Mount Vernon, AR | 05-2004