Elizabeth Walls
Dover
Summary
Dynamic Accounts Receivable Assistant with expertise in payment tracking and invoice processing at Vituity Revenue Cycle Management. Proven ability to enhance collection efforts and maintain accurate records, while fostering cross-functional collaboration. Strong analytical skills complemented by a commitment to team bonding, resulting in improved operational efficiency and reduced discrepancies.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Assistant
Vituity Revenue Cycle Management
10.2023 - Current
- Assisted in processing incoming payments and reconciling accounts.
- Maintained accurate records of customer transactions and account statuses.
- Supported collection efforts by communicating with clients regarding outstanding invoices.
- Utilized accounting software to update and track receivables efficiently.
- Responded to customer inquiries related to billing and payment issues.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Facilitated smooth communication between various departments involved in revenue cycle management processes through regular meetings and clear information sharing practices.
- Adhered to strict confidentiality guidelines when handling sensitive financial information, ensuring full compliance with company policies and legal regulations.
- Participated in ongoing training programs to stay current with industry best practices and further develop skills in accounts receivable management.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Managed and responded to correspondence and inquiries from customers and vendors.
Assistant Manager
Arbys Resturant
07.2017 - 07.2020
- Supported daily operations by coordinating team schedules and task assignments.
- Assisted in implementing process improvements to enhance customer service efficiency.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Collaborated with management on staff training programs to boost team performance.
- Resolved customer inquiries promptly, enhancing overall satisfaction and retention rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma - Psychology
University of The Ozarks
Clarksville, ARSkills
- Payment tracking
- Microsoft office
- Collections
- Invoice processing
- Accounts receivable
- Claims processing
- Microsoft Excel
- Accurate payment posting
- Account reconciliation
- Investigative research
- Payment management
- Team bonding
- Invoice preparation
- Information gathering and analysis
- Statement preparation
- Cross-functional team collaboration
- Research and due diligence
- Payment posting
- Bill processing
- Accounts receivable expertise
Timeline
Accounts Receivable Assistant
Vituity Revenue Cycle Management
10.2023 - Current
Assistant Manager
Arbys Resturant
07.2017 - 07.2020
High School Diploma - Psychology
University of The Ozarks