Ella Baker
Moro
Summary
Skilled in problem-solving and relationship building, I enhanced tenant satisfaction and streamlined operations at Associated Management Ltd. My expertise in data entry and proactive approach to program development have consistently improved client experiences and operational efficiency, demonstrating a commitment to excellence and innovation in diverse roles.
Knowledgeable [Desired Position] with proven background in assisting peers with tech-related issues through effective problem-solving. Developed and maintained various tech initiatives that improved efficiency and user experience. Demonstrated strong communication and troubleshooting skills, ensuring seamless tech support in collaborative settings.
Professional tech enthusiast with solid background in providing technical support and enhancing user experience. Known for fostering team collaboration and delivering reliable solutions in dynamic environments. Exhibits strong troubleshooting abilities and adaptability, ensuring effective response to evolving tech challenges.
Experienced with providing reliable tech support and enhancing user experience. Utilizes strong troubleshooting skills to resolve technical issues efficiently. Knowledge of team collaboration and adaptability ensures effective performance in dynamic environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Learning Tech
Monroe County Human Development Center
02.2020 - Current
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Collaborated with other recreation staff in developing new recreational activities.
- Provided feedback and guidance to program participants regarding progress and development.
- Assisted in preparing recreational materials and supplies for each activity.
Agent/ Contractor
Moye BailBonds 600 S. German Rd. Conway, Ar 72034
09.1996 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Prepared and presented contracts and other legal documents to clients.
Property Manager
Associated Management Ltd
07.2001 - 02.2014
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Education
Transcript - Collaborative Institutional Training Inititive CTI
University Of Arkansas Little Rock, Ar
Little, Rock,Ar06-2018
GED -
Crowley Ridge Vocational
New Castle RD. Forest City, Ar 7233503-1981
Skills
- Attention to detail
- Time management
- Problem-solving
- Data entry
- Machine learning
- Relationship building
- Computer networking
Accomplishments
- .
- Supervised team of Three staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
- Foster Pride Certification 2021
- USDA 2011
- Certified Property Management 2018
- Associated Management Academy Continuing Ed. 2003
- Licensed Travel Agent 2020
- Notary Public 1996
Certificate Of Merit
Recognition Of Service and Professional Conduct Distinguishing Themselves Among Peers and Shaping the Future of Associated Management
*Only given by Company President.
Timeline
Learning Tech
Monroe County Human Development Center
02.2020 - Current
Property Manager
Associated Management Ltd
07.2001 - 02.2014
Agent/ Contractor
Moye BailBonds 600 S. German Rd. Conway, Ar 72034
09.1996 - Current
- Foster Pride Certification 2021
- USDA 2011
- Certified Property Management 2018
- Associated Management Academy Continuing Ed. 2003
- Licensed Travel Agent 2020
- Notary Public 1996
Transcript - Collaborative Institutional Training Inititive CTI
University Of Arkansas Little Rock, Ar
GED -
Crowley Ridge Vocational
Similar Profiles
Shunteria JamesShunteria James
Supervisor Technician at Monroe County Human Development CenterSupervisor Technician at Monroe County Human Development Center
Ashley LofthouseAshley Lofthouse
Foster Parent Mentor at Monroe County Department of Human ServicesFoster Parent Mentor at Monroe County Department of Human Services
Shannon ArthurShannon Arthur
CPS Caseworker at Monroe County Department of Human ServicesCPS Caseworker at Monroe County Department of Human Services