Ella Horn
Sherwood
Summary
Diligent Employee with experience in customer service and job related software
Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
JACO sales
Little Rock
05.2025 - Current
- Cross-sold additional products or services based on customer needs.
- Monitored competitor activities and recommended changes accordingly.
- Conducted cold calls to generate new business leads.
Server/Cashier Team Lead
Scoops Ice Cream
Little Rock
04.2024 - 06.2025
- Maintained records of transactions made during shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared orders according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Inventory Manager
The Scrub Spot
04.2023 - 08.2024
- Managed the disposal of surplus or obsolete stock items in a timely manner within budgetary limits.
- Utilized warehouse management systems software for tracking products from receipt through shipment.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
Education
Some College (No Degree) - Industrial Engineering
University of Arkansas
Fayetteville, ARSkills
- Data analysis
- Inventory management
- Process optimization
- Customer relationship management
- Effective communication
- Team collaboration
- Client relationship management
Timeline
Inside Sales Representative
JACO sales
05.2025 - Current
Server/Cashier Team Lead
Scoops Ice Cream
04.2024 - 06.2025
Inventory Manager
The Scrub Spot
04.2023 - 08.2024
Some College (No Degree) - Industrial Engineering
University of Arkansas