Ella James
Helena
Summary
Human Resources Director with extensive experience at Phillips Community College, excelling in benefits administration and compliance management. Proven track record in enhancing employee satisfaction through effective conflict resolution and streamlined payroll coordination. Skilled in HR analytics, advocating for staff, and ensuring adherence to labor laws, fostering a positive workplace culture.
Overview
31
31
years of professional experience
Work History
Human Resources Director
Phillips Community College Of The University Of Arkansas
09.2001 - 07.2025
- Coordinated the hiring process including recruitment efforts, job postings, candidate screening, interview scheduling, reference checks, employment verification, background checks, and employment eligibility (I-9 documentation).
- Conducted new hire orientation and onboarding to ensure smooth integration into the company culture.
- Collaborated and worked closely with Payroll and Business Office to ensure timely and accurate processing of payroll for 200+ employees.
- Managed and administered benefits programs, including health, dental, vision, and retirement plans; assisted employees with timely enrollment, changes, and submitting claims.
- Managed and facilitated annual Open Enrollment events.
- Updated HR database with new employee information or changes in benefits.
- Managed employee leave to ensure compliance with labor laws, including FMLA, ADA, and OSHA regulations.
- Filed and monitored employee's Worker's Compensation claims.
- Conducted exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
- Advocated for staff members, helping to identify and resolve conflicts.
- Collaborated with managers to identify and address employee relations issues.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC.
- Prepared timely monthly, quarterly, and annual reports.
Personnel Assistant/Payroll Officer
Phillips Community College Of The University Of Arkansas
09.1994 - 08.2001
- Processed the semi-monthly payroll for 200+ full-time and part-time employees across three campuses.
- Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
- Tracked employee vacation, sick and personal time.
- Maintained confidentiality of employee records and payroll information.
- Reconciled payroll discrepancies and responded to inquiries from employees regarding benefits and other payroll deductions.
- Resolved complex payroll issues promptly, maintaining a high level of employee satisfaction.
- Prepared and submitted required payroll and tax reports.
Education
Master of Science - Educatiton
University of Arkansas
Fayetteville, AR05-2001
Bachelor of Science - Human Resources Development
University of Arkansas
Fayetteville, AR12-1999
Skills
- Benefits administration
- Compliance management
- HR analytics
- Human resources administration
- Background checks
- Workers' compensation oversight
- Interviewing techniques
- Payroll coordination
Timeline
Human Resources Director
Phillips Community College Of The University Of Arkansas
09.2001 - 07.2025
Personnel Assistant/Payroll Officer
Phillips Community College Of The University Of Arkansas
09.1994 - 08.2001
Master of Science - Educatiton
University of Arkansas
Bachelor of Science - Human Resources Development
University of Arkansas
Similar Profiles
Carriell BrownCarriell Brown
Instructor at Phillips Community College Of The University Of ArkansasInstructor at Phillips Community College Of The University Of Arkansas
Melanie HudsonMelanie Hudson
Registrar's Assistant at Phillips Community College Of The University Of ArkansasRegistrar's Assistant at Phillips Community College Of The University Of Arkansas
Von D. DanielsVon D. Daniels
Director of Student Support Services at Phillips Community College Of The University Of ArkansasDirector of Student Support Services at Phillips Community College Of The University Of Arkansas
Jack DuncanJack Duncan
Support Staff Member at Charlie's Napa ValleySupport Staff Member at Charlie's Napa Valley
Shauna GipsonShauna Gipson
Administrative Assistant at Precision Care ExcavatingAdministrative Assistant at Precision Care Excavating