Open To Work
ELLA WILEY
Fayetteville
Summary
Results-driven journalism and advertising graduate with international communications experience. Interned in public relations, developing skills in trend analysis and news response. Experienced in print and online media, leveraging social media for impactful storytelling and comprehensive article development.
Overview
1
1
year of professional experience
Work History
Public Relations Intern
Thymic Carcinoma Center
Kansas City
05.2025 - 09.2025
- Developed blog content and crafted weekly emails to enhance audience engagement.
- Created engaging social media posts to boost interaction with target audiences.
- Assisted in production of documentary showcasing experiences of patients, organizers, and supporters.
- Coordinated large fundraising events, including annual gala, to support organizational initiatives.
Lead Customer Service Representative
David's Bridal
12.2024 - Current
- Led team to deliver exceptional customer service experiences, enhancing customer satisfaction.
- Resolved customer service issues, managed employee performance, implemented sales tactics, and covered for managers.
- Addressed customer inquiries about bridal products and services, ensuring informed decision-making.
- Managed appointment scheduling for bridal consultations and fittings.
Account Manager & Coach
Soccer Shots
Fayetteville
10.2025 - Current
- Collaborated with coaches to improve program delivery, increasing participant engagement and satisfaction.
- Resolved inquiries and issues from parents and participants, fostering positive relationships and effective communication.
- Trained athletes in proper use of equipment for safety and maximum results.
- Coordinated logistics for soccer programs and events, ensuring smooth execution and community participation.
Education
Bachelor of Arts - Journalism, Advertising/Public Relations
University of Arkansas
Fayetteville, AR05-2026
High School Diploma -
Olathe Northwest High School
Olathe, KS01-2022
Skills
- Content strategy
- Content creation
- Social media management
- Lead development
- Microsoft Office proficiency
- Adobe Creative Cloud expertise
- Schedule management
- Time management
- Customer service
- Conflict resolution
- AP style writing
Awards
- Chancellor's list, 09/01/22
- National Honor Society, 09/01/21
- Dean's list, 09/01/22
- Sturgis International Fellowship Scholar, 03/01/25
- JCCC Dean's List, 09/01/20
- Olathe Northwest High School Quill and Scroll Honor Society, 09/01/20
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Account Manager & Coach
Soccer Shots
10.2025 - Current
Public Relations Intern
Thymic Carcinoma Center
05.2025 - 09.2025
Lead Customer Service Representative
David's Bridal
12.2024 - Current
Bachelor of Arts - Journalism, Advertising/Public Relations
University of Arkansas
High School Diploma -
Olathe Northwest High School