Ember Holder
Cabot
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
9
9
years of professional experience
Work History
Billing Clerk
Natural State Tree Service
07.2024 - 11.2025
- Processed and verified invoices, ensuring accuracy and adherence to company policies
- Managed accounts receivable and payable, reconciling discrepancies and resolving billing issues
- Maintained organized filing system for invoices, receipts, and other financial documents
- Utilized accounting software to process payments, track expenses, and generate invoices
Administrative Assistant/Clinical Assistant
Families, Inc. Counseling Services
06.2018 - 07.2024
- Answer multi-line business phone and direct calls to appropriate departments
- Schedule and confirm client appointments for psychiatrists
- Check clients in and out for appointments
- Mail letters to clients and PCP
- Verify Medicaid is still active for Medicaid clients
- Obtain private insurance information from clients to be verified by billing office
- Help obtain information for new referrals when needed
- Help records department scan in documents to client’s chart when needed
- Process payments
- Cover for Clinical Assistant when needed
- Check clients in for psychiatrist: obtain vitals, update client’s chart, make note of any changes or concerns
- Input medical information in for new clients
- Keep record of medication samples
- Be the liaison between clients and psychiatrists
- Input prescription inquires for psychiatrists
- Be liaison between pharmacies and psychiatrists
- Submit Pas (Prior Authorizations) to insurance for medications
- Perform and send in Gene sight tests
- Attach Gene sight results to client’s chart and notify psychiatrists
- Request routine lab work to be preformed by PCP
Office Assistant
Cabot Physical Therapy
08.2016 - 08.2017
- Schedule appointments
- Process payments and verify insurance
- Answer business phone
- File, fax, and photocopy patient documents and confidential files
- Maintained office appearance and office supplies
- Handled end of day paperwork and deposits
Education
High School -
Greenbrier High School
Greenbrier, AR05.2007
Skills
- Data entry
- Customer service
- Invoice processing
- Data inputting
- Payment transactions
- Professionalism and ethics
- Quickbooks
- Payment processing
- Paperwork and documentation
- Bulk filing
Timeline
Billing Clerk
Natural State Tree Service
07.2024 - 11.2025
Administrative Assistant/Clinical Assistant
Families, Inc. Counseling Services
06.2018 - 07.2024
Office Assistant
Cabot Physical Therapy
08.2016 - 08.2017
High School -
Greenbrier High School