Emilee Clopton

Developed innovative logo concepts for various clients.

Directed growth and engagement across social platforms.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Delivered packages to customer doorsteps and business offices.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
• Boosted sales revenue by effectively promoting products and services to potential customers.
• Utilized CRM software to track customer interactions, streamlining the sales process for improved productivity.
• Increased customer satisfaction by efficiently handling inbound calls and addressing customer inquiries.
• Efficiently managed a high volume of calls while maintaining composure under pressure.
• Exceeded monthly sales targets through persuasive communication skills and product knowledge.
• Minimized dropped calls by implementing effective call control techniques, ensuring smooth transitions between topics during conversations.

• Taught customers how to apply makeup and recommended optimal products.
• Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
• Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
• Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
• Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
• Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.

• Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
• Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
• Enhanced client satisfaction by delivering high-quality work within deadlines.
• Analyzed user feedback to gather input and identify areas required for improvement.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.