Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilee Clopton

Ft. Smith

Summary

Dynamic and results-driven professional with a proven track record in graphic design and customer communications. Excelled in creating innovative logos and enhancing customer satisfaction through effective issue resolution. Skilled in utilizing social media for brand growth, demonstrating exceptional interpersonal skills and a goal-oriented approach. Achieved consistent performance goals with a focus on quality and efficiency.

Responsible professional with several years of experience in fast-paced service settings. Systematic about keeping customers happy and supporting team success.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Cocktail Server

Cherokee Nation Entertainment
Roland
02.2026 - Current
  • Provided exceptional customer service in a fast-paced entertainment environment.
  • Delivered food and beverages promptly to guests at various events.
  • Maintained cleanliness and organization of serving areas throughout shifts.
  • Handled cash transactions accurately and processed payments efficiently.
  • Responded promptly to guest inquiries and resolved any issues effectively.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Graphic Designer

Remnant Rising Designs
08.2024 - Current

Developed innovative logo concepts for various clients.

Directed growth and engagement across social platforms.

Delivery Driver

Instacart
12.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Delivery Driver

Spark
01.2022 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Call Center Agent, Inbound Sales

Micahtek
02.2018 - 08.2018
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Boosted sales revenue by effectively promoting products and services to potential customers.
  • Utilized CRM software to track customer interactions, streamlining the sales process for improved productivity.
  • Increased customer satisfaction by efficiently handling inbound calls and addressing customer inquiries.
  • Efficiently managed a high volume of calls while maintaining composure under pressure.
  • Exceeded monthly sales targets through persuasive communication skills and product knowledge.
  • Minimized dropped calls by implementing effective call control techniques, ensuring smooth transitions between topics during conversations.

Prestige Beauty Advisor

Ulta
10.2017 - 02.2018
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.

Freelancer

MAC Cosmetics
05.2015 - 01.2016
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Sales Associate

Gap
08.2013 - 04.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Digital Marketing

Colorado State University Global
Denver, CO
08.2025 - 04.2026

Diploma - General

Muskogee High School
Muskogee, OK

Cosmology -

Clary Sage College
Tulsa, OK

Connors State College
Warner, OK

Skills

  • Graphic design
  • Logo design
  • Social media design
  • Logo creation
  • Call center experience
  • Customer communications
  • Resolving issues
  • Interpersonal skills
  • Goal oriented
  • Data gathering
  • Digital marketing
  • Social media management

Timeline

Cocktail Server

Cherokee Nation Entertainment
02.2026 - Current

Bachelor of Science - Digital Marketing

Colorado State University Global
08.2025 - 04.2026

Graphic Designer

Remnant Rising Designs
08.2024 - Current

Delivery Driver

Spark
01.2022 - 07.2024

Delivery Driver

Instacart
12.2019 - Current

Call Center Agent, Inbound Sales

Micahtek
02.2018 - 08.2018

Prestige Beauty Advisor

Ulta
10.2017 - 02.2018

Freelancer

MAC Cosmetics
05.2015 - 01.2016

Sales Associate

Gap
08.2013 - 04.2014

Diploma - General

Muskogee High School

Cosmology -

Clary Sage College

Connors State College
Emilee Clopton