Dedicated professional with exceptional customer service skills. Proven ability to streamline operations and enhance client satisfaction through attention to detail and effective teamwork.
Work History
Teller
3 Years 10 Months
Arvest Bank Operations | 08.2022 - Current
Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
Assisted customers with account inquiries, providing solutions to enhance customer satisfaction.
Maintained cash drawer integrity through diligent tracking and reconciliation of funds.
Collaborated with team members to streamline operational workflows and improve service delivery times.
Host
3 Years 4 Months
Coltons Steak House | 03.2019 - 07.2022
Managed guest seating arrangements to optimize flow and minimize wait times.
Assisted in training new hosts on customer service protocols and restaurant policies.
Coordinated reservations using OpenTable to enhance guest experience and streamline operations.
Monitored dining area for cleanliness and organization, ensuring a welcoming atmosphere for guests.