
Dynamic professional with extensive experience in operations management. Proven track record in training and mentoring team members, enhancing customer service and production output, and enforcing health and safety regulations. Outgoing, steadfast, and personable.
Oversaw daily operations of front-of-house team, ensuring smooth service and customer satisfaction. Trained servers and hosts, preparing new team members with key skills to thrive in a fast-paced restaurant environment. Instructed team on phone etiquette, reservation management, and order processing through Toast POS, enhancing service quality with comprehensive menu knowledge and sanitation practices.
Assisted in serving customers in a high- energy BBQ restaurant while also taking on hosting duties and providing support in the kitchen when needed. Managed a section of at least 11 tables of varying sizes while delivering excellent service.
Assisted project managers by mending bidding processes (Bid2Win) and contacting subcontractors for material quotes. Conducted material takeoffs and procured CAD files for project specifications. Executed 811 calls for Arkansas utility markers and tracked project specific RFIs and submittals.
Assisted in managing daily operations of green sand brass molding within the foundry supporting a team of 23 operators to achieve production targets. Provided Sloan Global a steady supply of 42,000 valves each day. Conduct weekly Center of Excellence meetings discussing production goals, quality concerns, safety protocols, risk reduction, and continuous improvement practices with upper management as well as foundry operators. Coordinated production schedules according to lead times and customer orders reflected in SAP. Updated Standard Operating Procedures and Work Inductions as necessary and guided operators on new implementations. Monitored customer information systems. Responsible for department purchase orders. Processed all timekeeping and PTO through Kronos. Promoted high standards of 6S practices on the production floor.
ISO 14001
Forklift Certified
First Responder (CPR/AED)
Assisted in managing a foundry focused on low-pressure permanent mold aluminum casting. Supported a team of 19 in producing products according to customer specifications. Maintained inventory control and provided training on proper processes and new waiver reviews.
ISO 9001
Forklift Certified
Monitored heat treatment processes as well as dye penetrant inspections of safety critical aluminum cast and forged parts. Supported 5S standards and ensured Kaizen and Gemba boards remained updated. Trained new team members in foundational practices prioritizing quality product over quantity output. Elevate team performance via targeted training. Maintain production reports.
ISO 14001
Forklift Certified
First Responder (CPR/AED)
Maintained records of safety critical components processed through solution and tempering ovens to ensure compliance with quality standards. Conducted hourly checks using Brinnell hardness testers and destructive testing methods to verify material integrity. Performed defect inspections of components post-aging to identify quality issues and ensure product reliability. Participated in degating and finishing processes including grinding, sandblasting, and final gauging.
ISO 14001
Forklift Certified