Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Emily Goding

Paragould

Summary

Hard worker experienced in problem-solving and time management. Detail-oriented professional with proven knowledge of banking, customer service, and account management.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Focus Bank
06.2022 - 09.2024
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to
  • Developed strong customer relationships and loyalty through effective communication.
  • Delivered personalized customer service relating to questions and promptly resolved back problems on customers account.

Teller

Focus Bank
06.2021 - 06.2022
  • Greeted customers with professionalism and friendly.
  • Guided customers in selecting appropriate financial products for individual needs.
  • Balanced cash drawer and maintained full accountability for assigned cash on hand.
  • Received mortgage, loan and public utility bill payments, verified payment dates, and amounts due.

Certified Nurse Assistant

National Health Care
05.2018 - 06.2021
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Stocked patient rooms and supply areas to meet patient care needs.
  • Developed trusting relationships and provided emotional support to patients and families.

Education

Associate In Applied Science (A.A.S.) - Health Science

Three Rivers Community College
Kennett, US
05.2020

High School Diploma - undefined

Piggott High School
05.2018

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Product knowledge

Awards

  • Honor Student
  • Beta Club

Timeline

Customer Service Representative

Focus Bank
06.2022 - 09.2024

Teller

Focus Bank
06.2021 - 06.2022

Certified Nurse Assistant

National Health Care
05.2018 - 06.2021

Associate In Applied Science (A.A.S.) - Health Science

Three Rivers Community College

High School Diploma - undefined

Piggott High School
Emily Goding