Emily Williams
Cabot
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
Supervisor
Childcare Center
Austin
08.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Utilized proficiency in customer relations and excellent computer skills to devise and implement effective solutions.
- Utilized basic computer skills such as Microsoft Office Suite for day-to-day operations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Walmart
Cabot
12.2021 - 08.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Shift Manager
Mcdonalds, RHC Management
Cabot
08.2019 - 12.2021
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Assisted in resolving escalated customer service issues in a timely manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Responded quickly and effectively to emergency situations as they arose.
- Kept work area neat and organized at all times.
Education
Some College (No Degree) - Undecided
Arkansas State University
Beebe, ARSkills
- Customer service
- Problem solving
- Microsoft Office
- Operational efficiency
- Team collaboration
- Conflict resolution
- Cash handling
- Time management
- Documentation and reporting
- Payroll processing
Timeline
Supervisor
Childcare Center
08.2022 - Current
Cashier
Walmart
12.2021 - 08.2022
Shift Manager
Mcdonalds, RHC Management
08.2019 - 12.2021
Some College (No Degree) - Undecided
Arkansas State University
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