Emily Williams

Managed all patient inquiries and appointments, which resulted in streamlined scheduling procedures leading to reduced patient wait times and improved overall satisfaction. Maintained and organized accurate digital and physical records such as registration, insurance verification, prescriptions, plans of care, and discharges using multiple electronic health record systems.

Completed forms, reports, logs, and records and provided clerical support by faxing, copying, and filing documents to efficiently handle all documentation for admissions, medical records, and billing department. Delivered exceptional customer service in a fast paced environment by coordinating check in, providing new patient paperwork, verifying insurance, scanning IDs and cards, all while directing 100+ daily inquiries through phone, fax and email leading to increased efficiency and unparalleled client experiences. Implemented a proactive communication system that reminded patients of upcoming appointments leading to a significant reduction in patient no shows. Coordinated communication between medical staff, patients, healthcare providers, and external vendors to facilitate smooth operations.

Responsible for meticulously assembling intricate aircraft components and parts according to detailed blueprints and customer specifications, utilizing hand tools, power tools, and specialized machinery while adhering to strict quality control standards to ensure the functionality and safety of aircraft structures and systems; key duties include reading and interpreting technical drawings, accurately fitting and fastening parts, performing inspections, and documenting assembly processes to meet aerospace industry regulations

manage entire service loaner fleet inventory by accounting for vehicles location, paperwork, maintenance, and cleanliness at all times, as well as managing all customer contracts/information, and coordinating every aspect of customer and loaner vehicle pickup and deliveries; other duties include maintaining accurate records of all transported vehicles, assessing damage, managing vehicle flow in service drive and all parking lots, test driving vehicles, performing basic maintenance tasks, greeting customers, assisting with phones, making appointments and taking payments.